Business ProfileforFirst Infinity Marketing Inc.

My issue started w/ First Infinity July 2019 when I received an unsolicited phone call from Dylan S**** explaining to me how I qualified for their services based on predatory lending laws. I happened to be vulnerable financially as my husband was out of work. My credit score was 740 and my husband's higher. Both of us had always paid our bills. Due to our needs w/ him searching for a job I listened to what Dylan had to say. I thought it was a scam. So I did my due diligence and looked up the company to see if it was real and what exactly predatory lending was and it seemed legit. I was told my credit would fall about 100 points and would recover in about a year. I was told First Infinity would be in constant communication to help me get rid of this credit card debt. I was assured it was NOT bankruptcy and I would not be harassed, lose my home or car. I was told to pay them $10,000 (and I could wrap that up into the credit card debt that was at $26,00 then making it $36,000) and they would handle it. I had to agree to participate in credit monitoring by Privacy Guard for $20/month until case closes. I have NEVER received a phone call from them and have had to initiate any conversation. Even emails I had to call and make sure they got them as many they did not confirm receipt. It was my responsibility to IMMEDIATELY send them any mail I may get about my stopping payment of my debt. I held my end of the deal forwarding ALL documents including legal paperwork that I did not understand. They refused to call me back and I have made countless attempts to get to the right person. Amanda W*****, Audrey B****, Gretchen S*******, Katelyn P****** to no avail. I sent certified letter to the owner Anthony G**** (signed for Feb 4 2022) and still no call. I was served papers by local police. I am trying to refinance my home and found out I have a judgement for $36,000 against me so I can't until this is paid. So I have been given every excuse and am further in debt.