Business Profile

Used Car Dealers

Benji Auto Sales, Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Benji Auto Sales, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

85 total complaints in the last 3 years.
48 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:06/18/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Haven't received my vehicle
Business Response
Date: 06/18/2025
Good afternoon,
We were able to secure financing on your vehicle yesterday. You should be receiving an email from our Dispatch team today or tomorrow in the morning.
Initial Complaint
Date:06/09/2025
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I was shown a buyers order and breakdown where the vehicle was listed at $22,995 with a dealer fee of $1,299. After agreeing to that amount, I was sent documents to e-sign. I later discovered the actual sale price had been increased without explanation.After completing the sale, I was handed a paper document describing an appearance protection plan a coverage form explaining how to file claims but nowhere did it mention the plan was optional, and I had never agreed to purchase it separately. I was not provided with a chance to decline it, nor was any opt-in language ************ clarify the dealerships position, I called and asked a finance manager directly whether the appearance protection package was optional. I recorded the conversation (with consent), during which he stated it comes with all of our cars. This confirms the dealerships practice of including an optional service as mandatory without proper disclosure which is misleading to consumers.When I asked for documentation proving that I had knowingly agreed to this specific coverage as an add-on, they were unable to provide any signed form or line-item acknowledgment showing it was optional or voluntarily purchased.
Business Response
Date: 06/13/2025
We actually sent Ms. ****** a demand letter due to having funding issues. As of today, 06/13/2025, we have not received our vehicle.
Customer Answer
Date: 06/16/2025

Complaint: 23445694

I am rejecting this response because:
False Representation of Notice: The letter dated June 10, 2025, is not a repossession notice. It contains no reference to repossession, no cited contractual breach, and no legal basis or statute authorizing repossession or mandatory return of the vehicle. Stating that this letter fulfills legal notice requirements is false and misleading.
Unlawful Repossession: On June 13, 2025, at approximately 6:00 PM, the vehicle was taken without my consent after I explicitly refused access, as advised by legal counsel. The agent did not identify themselves, did not present a license, nor any court order. They accessed the locked vehicle using Bluetooth proximity without my explicit permission, which constitutes unauthorized entry and conversion of property.
Deceptive and Unenforceable Charges: The dealership attempts to impose arbitrary fees ($50/day, $0.70/mile, and $220 for tires), which I never agreed to in writing. Furthermore, Benji Auto Sales previously acknowledged liability for the damaged tires and agreed to cover their replacement. Attempting to now deduct those costs from my down payment is a form of unjust enrichment and punitive retaliation.
Failure to Engage in Good Faith: On a recorded call, a representative of Benji Auto Sales openly admitted to not knowing about the legal concept of good faith in business dealings, which further undermines their credibility and the fairness of their practices.

I have retained legal counsel and will not engage further without legal representation. Your repossession agent was advised of this at the time of the incident and was provided with my attorneys contact information:

Glantzlaw
**************

Please direct all future communications through my attorney.

***** ******
Customer Answer
Date: 06/16/2025
I forgot to add this evidence to back up my rejection that they agreed to replace all four tires with no charge there and that they repossessed the vehicle without a legal repossession letter or court order or financing that had a default
Customer Answer
Date: 06/16/2025
I forgot to add this evidence to back up my rejection that they agreed to replace all four tires with no charge there and that they repossessed the vehicle without a legal repossession letter or court order or financing that had a default
Customer Answer
Date: 06/16/2025
I forgot to add this evidence to back up my rejection that they agreed to replace all four tires with no charge there and that they repossessed the vehicle without a legal repossession letter or court order or financing that had a default
Customer Answer
Date: 06/16/2025
I would like to add an important detail to my original complaint: during the unauthorized repossession of my vehicle on June 13, 2025, the individual who took the vehicle nearly struck me with the car as they repositioned my vehicle. This occurred after I had verbally denied access, and the individual failed to identify themselves or present any license or legal documentation, as required.
The sudden and unsafe departure placed me in physical danger. This is further evidence of the reckless and unlawful conduct surrounding this repossession, which was done without proper notice, legal justification, or due process. I reiterate that the vehicle was taken without my consent and in violation of my rights.
I am seeking a full down payment refund and reimbursement of costs incurred as a result of their egregious negligence and behavior, my lawyer will reach out to the dealership with a demand letter detailing as a note I did attempt to remediate directly with the dealership they chose to be dismissive and disrespectful. I informed them that it would have to escalate illegally to which they stated okay. I then called the financing bank and let them know that Im canceling it due to dealership fraudulent activities so this is well documented. Additionally, I have two legally obtained recordings of the driver, refusing to give me this name and me ad advising him that I have a lawyer and then Im refusing access as well as giving ownership of the key card as well as the car, I additionally have recording of the financial management claiming a legally optional fee is mandatory and them refusing documentation of proper disclosure.
Customer Answer
Date: 06/16/2025
Misrepresentation of Financing Status:
Benji Auto Sales has attempted to justify its actions by referencing funding issues. However, the cancellation of financing was initiated by me due to material misrepresentation and non-disclosure of an optional $1,295 Benji Protection Package presented as mandatory. This cancellation does not constitute a contractual breach but rather a valid rescission under consumer protection laws. As such, any repossession based on this justification is unlawful and retaliatory.
Customer Answer
Date: 06/16/2025
In my original rejection statement, there was a typographical error that misstated my intent. I wrote:
I informed them that it would have to escalate illegally to which they stated okay.
This should have read:
I informed them that it would have to escalate legally in court meaning I would pursue legal action to which they stated okay.
I apologize for the error. I want to be absolutely clear: I have followed lawful procedures throughout this matter and have never made or implied any intent to escalate things outside of the legal system.
Business Response
Date: 06/16/2025
Good afternoon Ms. **************** to failure to return the vehicle withing the 48 hours we have proceeded with repossession. Please pick up the reimbursement check at the dealership or provided a good mailing address.

Business Response
Date: 06/16/2025
Good afternoon,

We proceeded with the repossession of the vehicle due to failure to return it withing 48 hours. Please come by the dealership to recover your down payment or provide a good mailing address for the check.
Customer Answer
Date: 06/16/2025

Complaint: 23445694

I am rejecting this response because:
As previously stated, I am currently represented by legal counsel after attempts to resolve this directly amicably and reasonably. I will not be responding to this or any future communication directly. Please contact my attorney ********* ********, Esquire at ********* **************.

Sincerely,

***** ******
Customer Answer
Date: 06/17/2025
I am rejecting this response. The dealerships offer to return my down payment is not a good faith resolution, as they are attempting to deduct undisclosed and unjustified fees including charges that were never communicated prior to the transaction or supported by any contractual basis or hey have agreed to cover with no additional charge. Their attempt to reframe this as a fair refund is misleading and further reflects the lack of transparency and bad faith conduct throughout this process.
I have retained legal counsel. Do not contact me directly. All further communication must be directed to my attorney. Any continued contact with me will be documented as an attempt to circumvent legal representation.
Initial Complaint
Date:06/03/2025
Type:Order Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
* **Failure to Pay Off Trade-In Loan:** As of June 3, 2025, my Jeep Compass loan remains unpaid, despite it being part of the transaction nearly two months ago.* **Misrepresentation of Vehicle Condition:** The vehicle was delivered in significantly worse condition than portrayed in photos.* **Lack of Communication:** Repeated attempts to reach the dealership were met with silence or delayed responses.* **Bait-and-Switch:** The vehicle I was approved for was unavailable, and a substitute of lesser quality was provided.Please review attached of my overall timeline complaint.
Business Response
Date: 06/13/2025
Spoke with our payoff department and they received the payoff quote on 06/04/2025 from the customer. We went ahead and processed the payoff amount for what was set up on the deal in the amount of $6800 when the payoff amount is $6370.
Customer Answer
Date: 06/24/2025

Complaint: 23415909

I am rejecting this response because: The payoff still has not happened and I called my bank for the loan and they stated no response from Benji auto to payoff.

Sincerely,

***** *********
Business Response
Date: 07/02/2025
The payoff check has been sent out and cashed by the lien holder. There is no longer a balance due for the customers trade. We sent the payoff check for $6800 when the payoff amount less than that. The customer will be receiving a difference from the lien holder directly.
Initial Complaint
Date:05/29/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Complaint: Unsafe Tesla Sold by Benji Auto Sales Urgent Resolution Needed**My name is *********** *******. I purchased a **2022 Tesla Model Y** from **Benji Auto Sales** on **May 14, 2025** (delivered May 21). Immediately after delivery, the vehicle showed serious safety defects: **alignment issues** and **disabled safety systems**, including **lane departure warning**, **traction control**, **stability control**, and more.These features are essential for safe driving. Their failure put meand othersat **serious risk**.I contacted the dealership right away. A *** named ********** admitted the issue came from their side and said the **** (***)** would arrange ***airs. I followed up ***eatedly, but **no action was taken**. Eventually, all communication from the dealership stopped.Selling a car in this condition is **dangerous and negligent**. The dealership:* Knew about the issue * Promised ***airs * Then ignored me This may violate **consumer protection laws**, **used car regulations**, and potentially **Lemon Law**.**Im requesting:**1. Full reimbursement for any ************* to fix the alignment and related issues OR 2. Dealership-authorized ***air at no cost to me OR 3. To ***lace the car with other model Y or 24k reimbursement. If I receive no response, I will file formal complaints with the ***************************************** and consider **legal action**.I am not asking for special treatmentonly a safe car and accountability. I CAN ALSO GIVE ANY SIGNED DOCUMENTS OF CAR SALE IF NEEDED. PLEASE EMAIL ME FOR ANY CONCERNS OR QUESTIONS.*********** *******************
Business Response
Date: 06/13/2025
I have taken down all the information and passed it along to our sales upper management.
Initial Complaint
Date:05/23/2025
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On Saturday, May 17, 2025, I purchased a vehicle from Benji Auto Sales of ********* and was assured by the salesperson, ***** **********, that the car would be shipped out on Monday, May 19. Based on this assurance, I made arrangements for someone to be available to receive the vehicle on Tuesday and Wednesday.After not receiving any updates, I began contacting my salesperson on Tuesday, May 20, to get a status update. I was told that the vehicle had not shipped on Monday as promised, but would instead ship on Thursday, May 22, and arrive on Friday, May 23.However, on the afternoon of May 23, I received an email from the dealerships shipping department stating that the vehicle had still not shipped. They requested confirmation of my address, which I had already provided multiple times, and informed me that the car would not ship for at least another 96 hours. After that, I was told it would take an additional 3 to 10 business days to ********* has now been nearly a week since I paid $13,000 for this vehicle, and I still have no confirmed delivery date. My salesperson has been mostly unresponsive to my questions and has refused to provide the name of the manager I spoke with during the purchase who promised the original shipping timeline.I have repeatedly contacted the dealership requesting to speak with a manager. No one has returned my calls. I also asked for the paperwork necessary to cancel the transaction and was told that all the managers are too busy to speak with me. To date, no one from management has contacted me, and I have not been provided with the paperwork to cancel the sale.This level of unresponsiveness, misinformation, and disregard for a paying customer is completely unacceptable. I am requesting immediate intervention to resolve this issue, either through prompt over-night shipment of the vehicle as originally promised or by honoring my request to cancel the transaction and refund my payment.
Business Response
Date: 06/13/2025
We have successfully dropped the vehicle at the customers home location. Attached is a copy of the dispatch jacket showing communication with the customer. I am going to go ahead and pass the message along for a manger to reach out to the customer.
Customer Answer
Date: 06/16/2025

Complaint: 23371705

I am rejecting this response for the following reasons:

While the vehicle did arrive several weeks late, the more significant issue is that it was grossly misrepresented during the online sale. The photos provided depicted a different vehicle in immaculate condition. In contrast, the vehicle I received has visible body damage to the right rear wheel well and trunk, the front bumper (which is also a completely different color), and the check engine light is on.

Additionally, I have made multiple attempts to contact the dealership, but all calls have gone unanswered

Sincerely,

***** ********
Business Response
Date: 07/02/2025
We have standards in place when dealing with out of state customers and transportation. There is a chain of how things operate internally. We advise all our customers to wait at least 5 business days after purchase when waiting for transportation. Our dispatcher has to post your vehicle and find a delivery company to delivery it. There is sometimes a delay due to the customers location. Unfortunately, if the customer lives in a town that is not a common is delay the process of finding someone to delivery the vehicle for us. Regarding the matter of the damage to the body of the vehicle and mismatched bumper, please provide and I can forwarded it to the sales upper management.
Initial Complaint
Date:05/12/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I purchased a vehicle from Benji Auto Sales in ********* under the impression that the car was in excellent condition aside from a minor chip on the rear spoiler, as verbally and text communicated by the salesperson. Prior to purchase, I was not provided with any video or clear images of the passenger side of the vehicle. I was assured by the salesman that there were no other issues.However, when the vehicle arrived, I discovered that the paint on the right quarter panel was visibly peeling. This damage was not disclosed at any point during the sale process. The Carfax does show a prior accident, but it clearly states that the damage was on the left side of the vehicle not the right side where the paint is now peeling. This suggests either undisclosed damage or poor repainting on the right side that was never communicated to me.When I contacted Benji Auto Sales about the issue, they completely dismissed my concerns and refused to take accountability or offer any resolution. I have photographic evidence of the damage upon arrival, as well as documentation of the salespersons claims that no other issues existed.I am requesting that Benji Auto Sales either compensate me for the cost of repainting and repairing the right quarter panel reflecting the diminished value due to the undisclosed damage. I would also like a formal acknowledgment that they failed to disclose the condition of the vehicle adequately.A certified body shop quoted me $3,000 to repair and repaint the right rear quarter panel due to the peeling paint and underlying damage. This cost directly stems from Benji Auto Sales' failure to disclose the condition of the vehicle at the time of sale.
Business Response
Date: 05/12/2025
Thank you for reaching out. Please note that all of our vehicles are sold as is, and this was acknowledged through the documents you signed at the time of purchase (attached)

However, your vehicle does include an Appearance Protection Package, which may cover the cosmetic issues you've mentioned. For further details and to obtain a copy of your contract, please contact your finance manager directly at:
?? **********************************************************

We appreciate your business and are here to help with any questions you may have.
Customer Answer
Date: 05/21/2025

Complaint: 23319607

I am rejecting this response because:

I would like to clarify that I have already sent an email to the finance manager at the address provided, but I have yet to receive any response or information regarding my warranty or the Appearance Protection Package. At this point, it appears that my inquiry is being ignored, especially after having been previously dismissed outright.

Sincerely,

********** *****
Business Response
Date: 06/13/2025
I have taken done all the information and forwarding to upper management for review.
Initial Complaint
Date:05/07/2025
Type:Product Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I was trying to purchase a 2022 Tesla model y then something happened to it and they upgraded me to a 2023 model y however I have repeatedly asked for pictures and paperwork on the car and recieved nothing. At this point I dont want to even do benjis and would like a refund however my sales rep ********* doesnt answer my texts or phone calls anymore and I cannot get an answer I want a full refund of my 5k down plus the financing refunded as I will be taking my business elsewhere
Customer Answer
Date: 05/09/2025
Reciept of purchase included
Business Response
Date: 06/13/2025
Our finance and sales manager were able to reach out to the customer and discuss all the issues he experienced. We also were able to proceed with selling a 2023 Tesla.
Customer Answer
Date: 06/16/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

******* ******
Initial Complaint
Date:04/12/2025
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On 02/10/2025, I bought a 2023 ****** Prius from Benji's Auto Sales. I had it shipped from ** to **. I verified with the sales ***resentative that they were taking care of the actual plates. My temporary tags expired on 04/04/2025, I called, texted and emailed multiple times a few days before to inquire about my permanent license plate at first one *** said they would call on Monday because the *** was closed at that time. My temporary plates finally expired so I went to my local *** and they said I never received my plates because the dealership never sent the required information to the ** ***. Since this is my only vehicle, I was forced to pay $438.06 to register my vehicle. I have tried contacting the dealership since then and I keep being transferred until someone just hangs up the call. On 04/03/2025 I took my vehicle to ********* ****** dealership for a warranty check. There I was told my two back tires were dangerously worn out. They were so bad, the service *** was threatening to call a tow truck if I didn't get my tires changed. I ended up having to buy two tires which came out to a total of $438.06. Had I not gone to dealership I wouldn't have seen how bad my tires were. 6 days out of the week I drive 48 miles on the highway to and from work, had i kept driving with those worn out tires I would've crashed and possibly been hurt. The dealership has not been responding to my many attempts to contact them. Attached are pictures of both receipts.
Business Response
Date: 04/23/2025
Mr. ******,
Our accounting team has informed us that all of your concerns have been addressed and resolved. If you have any remaining questions or need further assistance, please dont hesitate to reach out.

Best Regards
Initial Complaint
Date:04/04/2025
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
This business is involved in shady business practices and has violated the Florida Digital Bill of Rights. They did not obtain my consent to share the data they collected on me nor did they provide clear privacy ********** addition, I believe they're participating in tax fraud. I purchased a used EV, which gives a $4000 tax credit to the purchaser. The consumer has the option to transfer the credit to the dealer and they'll deduct it from the sales price. This did not happen - they did not inform me of this option and submitted for the tax credit without my knowledge or consent, while also still charging me the full asking price.
Business Response
Date: 04/08/2025
Hello *** *****

Could you please advise which information was shared without your consent so we can properly address the issue.
As for the ** tax credit, the sales price for all of our vehicles that qualify has been discounted. Upon reviewing your file the retail value of the vehicle you purchased at the time of sale was $24,475 and we sold it for $18,995 which is a discount of $5,480.
Customer Answer
Date: 04/10/2025

Complaint: 23163580

I am rejecting this response because:
The information you sold likely includes everything I provided to you at the point of sale. All of the information I provided to you was found on data brokerage sites directly after purchasing the vehicle.
In response to the ** tax credit, according to the *** website "Dealers may not change the sale price based on whether the buyer decides to transfer a tax credit". The credit was to be applied after confirmation of purchase, not before and certainly should not have have been included in the listing price - which is what was listed on your website and the amount I purchased the vehicle for. I also never received the tax form (I believe it's ***** or 8936) you were supposed to provide to me at the time of sale and I was supposed to sign to show I approved of the credit transfer. I have no memory of signing this form and I was not provided it in the documents I received when signing.
In addition, where are you getting those numbers from? The **** of the ioniq PH** may have been that price, but that would be for a new vehicle. Not a used one, and certainly not one with the mileage and wear that the one I purchased had.
Sincerely,

B. D.
Business Response
Date: 04/23/2025
Ms.*****,
Please be assured that Benji Auto Sales has not sold any of your information. If you accessed our dealership through a third-party vendor, the breach may have occurred on their end. If you have any specific details or evidence indicating that the breach originated from our systems, we would appreciate you sharing that information so we can investigate further.

Regarding the ** tax credit, we have complied with the regulations required to apply it. If you would like a copy of the *** Form ***** or need further information about the credit, please contact *** ****** at ****************************** for assistance.
Thanks
Benji Auto Sale's Team
Customer Answer
Date: 05/06/2025

Complaint: 23163580

I am rejecting this response because:
Even if you have forms that specify you complied with the *** requirements, I never signed anything. If you do have a form with my signature, it would have been forged because I never signed my consent.

Sincerely,

****** *****
Initial Complaint
Date:03/11/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I feel like contract fora finance vehicle paperwork on February 7 with this company they took a $8000 deposit then they canceled the contract of the vehicle said that the vehicle wasnt available. Then they did another contract for another vehicle then they said that vehicle wasnt available then they did another contract for another vehicle. Said that vehicle wasnt available then they did another contract for another vehicle for that vehicle wasnt available. Set over a 30 day period for individual different contracts were filled out and $8000 were taken for a down payment. And I still have no vehicle. I still have not received my money back. They are not answering the phone calls. Theyre not answering email or text. Then my credit was ran again after the 30 days without my permission. As a result, they have ruined my credit and I feel like they fraud me out of $8000.
Business Response
Date: 03/12/2025
Good afternoon,

The $8,000 refund was issued on 03.11.25. It takes 48h to reflect back to your account.

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Benji Auto Sales, Inc. is NOT a BBB Accredited Business.