Business ProfileforEco Tree Experts LLC

On June 30, 2023 I signed a contract with Eco Tree Experts. I agreed to pay Eco $3,000 to trim trees at my home, ******************************************. Included in the contract is a condition that the debris will be removed within 72 hours. (please see photos)*** performed the contracted services on July 5-7 and left a large pile branches on the parkway near the curb in front of my home. I was told on July 7 that it would be hauled away "today or tomorrow." I paid Eco $3,000 via check and Eco cashed the check on July 11.It is now July 15 and the debris remains in front of my home. I have called, texted and emailed repeatedly asking when the debris would be removed. *** ghosted me until my next-door neighbor called on July 13 and complained that the debris blocked her view of traffic when she pulled out of her driveway. Later that day the owner took my call and said the debris pile would be gone "today or tomorrow." It is July 15 and the debris pile remains and is now blocking the flow of stormwater to the sewers, causing the street to flood during heavy rains. Today I called, emailed and texted and have received no response. If the pile is not removed soon, the city will fine me. All I want is for them to remove the debris pile.