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Find a Location

Big Time Restaurant Group has 1 locations, listed below.

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    Business ProfileforBig Time Restaurant Group

    Restaurant Management

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    400 Clematis Street, Suite # 209, West Palm Beach, FL 33401
    BBB File Opened:
    2/21/2006
    Years in Business:
    26
    Business Started:
    1/1/1998
    Alternate Business Name
    • Big City Tavern
    • City Cellar
    • City Kitchen
    • City Oyster
    Business Management
    • Mr. Pete Vittas, Operations Manager
    Contact Information

    Principal

    • Mr. Todd Herbst

    Customer Contact

    • Mr. Todd Herbst
    • Mr. Bill Watson
    • Ms. Lisabet Surnma
    • Mr. Pete Vittas, Operations Manager
    Additional Contact Information

    Fax Numbers

    • (561) 659-3588
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/20/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    On Sunday February 18th, I visited the bar at ************ (***** ** ****************** location), with a friend, after picking up some refurbished shoes at the mall. After 25 min of non-service we decided to leave. An assailant stopped me at the door saying that I stole his shopping bag. I tried to leave but he blocked me. He called over the management. The first manager (male, 511, dark hair) verified that the item inside was not a belt, as the assailant claimed but it was a pair of shoes. In other words, he made up a random item hoping to get lucky. The assailant apologized. After we left a second manager (female, 58, short hair with glasses) chases us out of the building saying that she saw me on camera take my own bag off the table we were occupying. I told them we could go to the store and verify the bag was mine. Thankfully the mall was closing and we were able to get away from them. I truly felt threatened and in danger. Furthermore I believe this second manager did not consult the camera system as there was no time. I consulted ******** and they said that this level of management interference is highly suspicious. I will be consulting legal council and will pursue this incident to the fullest extent of the law.
    Read More

    Customer Reviews

    0 Customer Reviews

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