Reviews

Review Details

• Review fromJalen L

  Date: 11/20/2022

  5 stars
  I hired Safebound to move two rugs recently in Miami. We needed a team that was capable of lifting a 700lb rug into place. The crew arrived on time and put the rug in place within 30minutes! We will be using them again in the future. Thanks you team Safebound!

• Review fromLawrence R

  Date: 11/11/2022

  5 stars
  Safebound Moving & Storage and guys were amazing. They came on time, worked fast, communicated potential issues, and offered suggestions. Hopefully, I won't be moving again soon, but I will be giving Safebound Moving & Storage a call again if I do.

• Review fromJack H

  Date: 11/03/2022

  5 stars
  Great moving experience! We got three movers who were very organized and hardworking (cleared out a room full of boxes in 10 minutes). It took them 4.5 hours to move a 2-bed/1-bath home (with a play set), including a 15-minute commute between locations (although we had everything nicely packed for them). Their prices were very reasonable. Highly recommended!
  

  Safebound Moving & Storage

  Date: 11/07/2022

  Thank you so much Jack! 

• Review fromYolla A.

  Date: 10/27/2022

  1 star
  They gave me a price with a video call of $6000 on the move day the price went up to $10,000 stating it was under estimated When I complained they said pay the price or we will leave and of course I had to pay the $10,000 because I needed to be out on that same day A very expensive dining room set was ruined by rolling the round table on the floor and cracked all the edges. broke one the legs of the china cabinet, broke a space heater, scratches and dents on a lot of other ********************* day I had to fly overseas so I couldnt be present at the drop off location I gave them instructions on where to put everything as all the boxes were marked by the room of course they didnt do any of that all the boxes were left in the garage none was brought to the assigned room which made it very difficult to unpack. The truck driver demanded to tip him and his workers which I find very unprofessional it should be the customers choice I gave them $200 in tips hoping they will take care of my stuff but unfortunately it didnt make a difference. I would never recommend them to any one.

• Review fromDan C

  Date: 09/23/2022

  1 star
  My daughter was moving from *******, ** to **********, **. We received a binding Quote from Safebound after sending a detailed video of the two-bedroom apartment that was to be moved. They gave us a quote of $4737.18. After they showed up to *******, they loaded the apartment goods on the truck. Then with the goods held hostage on the truck they raised the quote 93%. Nothing changed from the video that was sent to Safebound. All the items were packed and boxed by my daughter. They charged her $811.00 for boxes they used to put the already packed smaller boxes into wardrobe boxes. This obviously increased the square footage so they could charge more. They Charged $5.00 for each roll of tape. Then they charged a 17% fuel adder, only after crossing off a 15% added for fuel on the paperwork. While a fuel surcharge is reasonable, they calculate it on square footage moved not on gas cost or mileage. Calculating the mileage and additional gas cost would be $289.00, but because they charge by square footage, they added $1,292.00 to the cost. This is just another hidden moving cost. You have to pay a down payment to get them to show up, half of the new quote cost, after they load the truck. This company gives you a low quote up front, then holds your goods hostage. When delivered wants to charge you for additional steps and shuttle costs if their truck can't fit into the new apartment complex. This company is not professional. If you use them you are asking for surprise costs and demand of payment upfront before they unload the truck with a cashier's check, so you have no recourse. The move cost close to $10,000.00 from these extortionists. Save yourself the headaches, cost increases and bad acting from this company. I believe this is their normal business practice. In my opinion, it's criminal to take advantage of people in this manner. i offer this review so others are warned about these unprofessional business practices

• Review fromSteven J

  Date: 08/17/2022

  5 stars
  They were hired on short notice to move a very large object upstairs and then carry it over a railing. They arrived the same day and completed everything flawlessly. I can't express how wonderful the moving experience was with them.