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Business Profile

Moving and Storage Companies

Safebound Moving & Storage

Reviews

Customer Review Ratings

4.84/5 stars

Average of 246 Customer Reviews

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Review Details

  • Review fromToni H

    Date: 06/25/2025

    5 stars
    Nahuel Topo and Lucaa Fantastic job arrived earliret and did a such great job securing the furniture .

    Safebound Moving & Storage

    Date: 07/14/2025

    Thank you so much for this fantastic review! We're thrilled that Nahuel, Topo, and ***** did such a great job and arrived early. It's wonderful that they did such excellent work securing your furniture - that kind of care and attention to detail is exactly what we strive for.
  • Review fromKatharine M

    Date: 06/21/2025

    5 stars
    ****** ******* and Freuland were amazing!!! Highly recommend, they were in and out and were very thorough!
  • Review fromSam K

    Date: 06/20/2025

    1 star
    If you're looking for the company with the least integrity in the space, you've found it.Thousands of dollars worth of items in "air-conditioned" long-term storage were delivered with extensive mold and mildew. They then had the audacity to try and blame it on us.Told them I was simply looking for the cost of replacement for the items, went through their claims process, and had to chase them down for months to get a response. Ultimately came back with an offer of 40% of the value. I let them know I would not accept it and they said the offers off the table, nothing else you can do then.The ironic part about all of this is that if you're put on hold with them (which you will be), their hold music talks all about how they "treat your belongings as if they were their own," how "integrity is a key value held by the company," and that "your belongings are stored securely in our air-conditioned warehouses."This company and its leadership is a joke. DO NOT USE THEM, YOU WILL REGRET IT.
  • Review fromSarah B

    Date: 06/20/2025

    5 stars
    Incredible ***** **** and ******* Super quick and respectful amazing to work with
  • Review fromJose C

    Date: 06/19/2025

    1 star
    BEWARE OF SAFEBOUND MOVING COMPANY DECEPTIVE PRACTICES!I had a terrible experience with Safebound Moving Company. I gave them a clear, detailed list of all the items to be moved, and they provided a written estimate. However, on moving day, they tried to charge me more than double the quoted amount.There were no changes in the volume or furniture they simply tried to take advantage of the situation when it was too late to find another option. It was obvious this is a predatory tactic to inflate the price at the last minute.This company is dishonest and unprofessional. They do not honor their estimates, and their practices are deceptive.We are looking for our money back sent as a deposit I DO NOT RECOMMEND SAFEBOUND MOVING COMPANY. Save yourself the stress and find a trustworthy mover instead.
  • Review fromRahdames V

    Date: 06/18/2025

    5 stars


    Huge shout out to brett and his helpers wilfredo and froilon they stuck to the original quote, wrapped us up in an hour and kept us laughing the whole time. Thank you so much guys.
  • Review fromDanielle P

    Date: 06/18/2025

    5 stars


    Huge shout out to Brett and his helpers Wilfredo, and froilon. They tackled our storage unit with a vengeance. Seriously impressed.
  • Review fromEvan D

    Date: 06/18/2025

    5 stars
    I cant say enough good things about this company. From Patric the salesman to **** p and his crew on pick up to being completely blown away by ***** and his professionalism and two helpers. Thank you so much !!!!
  • Review fromShayla F

    Date: 06/18/2025

    5 stars
    Nahuel ***** and ****** Very efficient, quick, and excellent packing job Thank you for your help *******
  • Review fromJamie Y

    Date: 06/17/2025

    5 stars
    Nahuel ***** and ******** Excellent customer service. Friendly and very efficient. Explained the process thoroughly with pleasant attitude. Showed up on time and with phone call ahead of time. I would recommend highly.

    Safebound Moving & Storage

    Date: 06/22/2025

    Thank you so much for taking the time to share your positive experience! We're thrilled to hear that our team provided excellent customer service and that you found them friendly and efficient. It's wonderful to know that we thoroughly explained the process and maintained a pleasant attitude throughout your move.
    Punctuality and communication are priorities for us, so we're glad we called ahead and arrived on time as promised. Your high recommendation means the world to us and helps other customers feel confident in choosing ********************************************* & ********************.
    We truly appreciate your business and hope you're settling in well at your new location. If you ever need moving or storage services again in the future, we'd be honored to help!

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