Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:06/24/2024

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We hire this contractor according references Initial job was removing ceiling pop corn from the ceiling, move the kitchen stove to a central island, change the tile on the floor, made a pantry and do all the work for the kitchen remodeling We needed up with a lot a issues I have now to pay a new contractor to solve it, leak of water under the sink, shut off valves not changed, walls not on level, very unprofessional people. We have several discusin since the beginning about appliances not been covered while removing pop corn, We are very unhappy with their quality of work and looking to get a refund since we are spending a lot of money solve what he left at home Tiles not properly installed, cabinets chipped all over the places, missing paint on cabinets doors, cabinets doors misaligned, cabinets partitions all chipped. We need to report this business so no one else can be affected for such a horrible quality of work

  Customer Answer

  Date: 06/24/2024

  We hired this person to remodel our kitchen by references

  pop corn removal and ceiling painting lower story, 1000 ft of tile installation, move stove to a central island, instal new countertop and backsplash, change all appliances, install a new pantry, remove 2 big mirrors, paint the kitchen, he removed the water shutoff valves handles impossible to shut the water, tile not properly installed, wall all not on level, electrical outlets poorly installed, kitchen cabinets chipped all around, pantry cabinet not finished and all chipped, extremely poor quality, 100% not recommended, we are looking for a big refund and to advise people about his practices 

  Customer Answer

  Date: 06/25/2024

  Added information from ******

  Customer Answer

  Date: 06/30/2024

  Good afternoon 
  Hope all is well on your side 
  I got an email asking for supplemental information about the complaint I submitted for JP construction 93 LLC property of **********************************;
  I have attached several pictures and description about this company that is a total threat to the community 
  Sadly we got a recommendation for a neighbors friend and decided to hire them 
  I dont have a formal contract for the work we agreed with this people but I have several pictures of chats or conversation on text messages we can use 
  We agreed the kitchen remodeling removing 2 big wall mirrors put the tile on the first story, base board and painting l, move the stove to a central island , install a new faucet make a pantry and install it and painting after finishing since they make a mess of our house 
  I have now have to hire a new contractor to fix all the problems these people caused with their work 
  Attached pictures of conversations and chatting 
  Only problem is in Spanish 
  I have spent now almost 5 K fixing what were supposed to be done from them 
  Hope we can settle a refund as Im asking and prevent the community hiring theses scammers
  Thank you 
  Best regards