Business ProfileforAdventHealth Center Ice

I started an Adult Hockey team at AdventHealth Center Ice beginning in March 2022. Following the conclusion of the season, adult hockey manager Misty Brown told us that we would not be permitted to sign up as a team or even as individual players again, without giving a reason as to why. We did not break any of their league's established rules and complied to every request of theirs. We had no issues with other teams and did not generate any situation that would prompt this decision. Following one of our games at the facility, Misty Brown walked into our locker room and demanded everyone show their ID's. When asked questions in a respectful manner, she responded in a hostile tone and would often ignore/deny our questions, truly showcasing the highest level of unprofessionalism. Nobody on our team felt welcomed by the management at the seasons end. Upon emailing the lead Hockey director, John Drysdale, I was denied of answers. He stated that he would only accept contact from our team captain regarding the 'issues'. The dilemma with that decision is that our team captain is employed at the same facility. He is hesitant to discuss with the hockey management as he fears he would be putting his job at risk. Due to the incompetent management who refuses to provide answers to recurring paying customers since the opening of the facility, us childhood friends, now adults, no longer have a way of playing the game that bonded us and shaped our friendships together. The attached supporting files show my personal emails to John Drysdale. I attempted to email Misty Brown as well, but to no surprise, I did not receive a response.