Reviews

Review Details

• Review fromHeike P

  Date: 06/19/2025

  1 star
  I am writing because of the disappointing service and lack of accountability I have recently experienced with Tri-Care that I have used for years. Several years ago, I purchased a water heater from this company, which they installed. Although I have a water softener in place to help extend the life of appliances, the water heater failed after about 7 years. When I contacted the company for service, they charged me $250 just to look at it. They decided to flush the unit, which did not resolve the issue, and the heater still didn’t work properly. Ultimately, I had to replace it—and I chose to use another company. Less than two years ago, I purchased a new water softener from Tri Care, which they installed. This water softener has now stopped working. When I called to report the issue this morning, I was told it would cost $250 for them to come look at it, plus the cost of any parts, and another $250 for a return visit to install any necessary parts. When I pointed out that the water softener was less than two years old, I was told, “They don’t make things like they used to,” and that they “just install” the products. I am very disappointed in how both situations were handled. It is unreasonable to have significant problems with equipment they supplied and installed in such a short period of time, and then be faced with such high charges just to have the problem assessed—let alone resolved. I feel that this company does not stand behind the products they sell and install for their clients. I am submitting this feedback so that prospective customers are aware of my experience when considering this company. I expected better service and accountability,and I hope this feedback helps others in their search for a reputable and fair plumbing company.
  
  
  
  
  

• Review fromAngie D

  Date: 11/23/2024

  5 stars
  Tri care services and ***** were my life savers. I had a sudden catastrophic pipe burst that within minutes flooded my entire house. They came out quickly and had a very skilled plumber cut thru my exterior block wall, repair the pipe, and seal the wall backup. I am forever indebted. ***** took our panicked calls, got us quickly on the schedule and we are slowly getting the house back to normal. They were very kind, professional and reasonable. Their Plumber did an excellent job. I highly recommend *********

• Review fromMike S

  Date: 08/23/2024

  5 stars
  I have been using ******** for about two years for our business. They have always done exactly what they have said and even went beyond to be a help. They are reliable, honest, and fair. I would highly recommend them to anyone that is looking for prompt service without getting robbed financially.

• Review fromEd G

  Date: 08/15/2024

  5 stars
  I can wholeheartedly recommend ******** Services. They are extremely honest, and reliable. We've used them to do a number of different items at my house, including a new water heater (I recommend you replace those before they bust, BTW). It works flawlessly now. These guys are the plumbers who set the standard.

• Review fromJimmy F

  Date: 08/13/2024

  5 stars
  I have been using ******** services for my four rental properties for 15 yrs. *** and *********************** are truly class act. As soon as I call ******** Services, they call my tenants and schedule them in timely manner. Their employees are always dress and act respectfully to my rental properties. In short, for your plumbing and gas needs please reach out to reliable knowledgeable company that backs up reputation. I also have used them in various jobs being a superintendent/project manager for a local commercial company in ****. I highly recommend them to all who have residential or commercial needs in ******** and Gas trade.

• Review fromCharles N

  Date: 08/13/2024

  5 stars
  *** and his guys did a great job on designing and installing all the plumbing and gas line. They also installed the tankless gas water heaters. They even helped us think ahead to ensure we had lines for the future outdoor kitchen we had planned but would have to wait to install, saving us in line modification and drywall patching.

• Review fromMauro O

  Date: 08/12/2024

  5 stars
  ******** services is always up for the job & do quality work. *** the owner is a pleasure to deal with. They just installed all the plumbing at my new construction home & did a great job.

• Review fromSteven A

  Date: 08/10/2024

  5 stars
  I have been using ******** services for many years as I am a General Contractor and frequently have plumbing and gas work to be done on our Residential and Commercial projects. They are very knowledgeable and always have an understanding of how important it is to do things correctly. When it comes to plumbing and gas any missteps can be very costly to a home or business location so we put our trust in ******** and their employees. Very fair pricing and fast service! When I call they come running to my location no matter how far it is from their office. I have used many plumbing companys around ***** and over the years I have found ******** the best value (best service and fair pricing) AA++

• Review fromJay E

  Date: 08/09/2024

  5 stars
  I've had several repairs and replacement projects done by ******** Services and they are outstanding. All of the work was completed to perfection and at the quoted prices. I cannot recommend them highly enough for your residential and commercial work.

• Review fromScott L

  Date: 08/08/2024

  5 stars
  Great company honest people they do a great job at a fair price would recommend to anyone and everyone