Medical Equipment
All American Medical Supplies, LLCFind BBB Accredited Businesses in Medical Equipment.
About
This business has 1 alert
Important information
- Additional Info:BBB has received a pattern of complaints concerning billing consumers and Medicare for products that were cancelled or not needed. In January 2016, BBB sent a request to the business to address this pattern and what actions the business has taken to help eliminate the causes of complaints.
The business responded to BBB, stating AAM is not in the practice of sending medical supplies to patients who have requested to cancel services. There have been times when, due to inadvertent human error, an account cancellation was not dis positioned properly in AAM's system and thus a shipment went out in error. However, AAM promptly addressed these errors and ensured that postage paid return labels were provided to the patients who received shipments in error.
Considering that AAM serves hundreds of thousand of customers annually, the total number of complaints is small. In January 2020, BBB called the business to follow up on pending complaints.
The business currently has a voicemail recording advising customers that "unfortunately All American Medical is unable to service you." At the end of the recording they give another local business contact information, to refer consumers for continuation of supplies.
BBB checked the business website and found it is still active.
Business Details
- Local BBB:
- BBB of West Florida
- BBB File Opened:
- 10/5/2012
- Business Started:
- 2/23/2009
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- LiveWell Holdings, LLC
Additional Contact Information
- Principal Contacts
- Mr. James J. Letko, CEO
- Customer Contacts
- Mr. James J. Letko, CEO
- Mr. Steven King, Corporate Compliance Officer
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 1313871 for this business, issued by Agency for Health Care Administration
Agency for Health Care Administration
2727 Mahan Dr
Tallahassee FL 32308
Additional Information
- Business Categories
- Medical Equipment, Medical Supplies
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.