Medical Equipment
All American Medical Supplies, LLCAbout
This business has 1 alert
Important information
- Additional Info:Read moreBBB has received a pattern of complaints concerning billing consumers and Medicare for products that were cancelled or not needed. In January 2016, BBB sent a request to the business to address this pattern and what actions the business has taken to help eliminate the causes of complaints.
The business responded to BBB, stating AAM is not in the practice of sending medical supplies to patients who have requested to cancel services. There have been times when, due to inadvertent human error, an account cancellation was not dis positioned properly in AAM's system and thus a shipment went out in error. However, AAM promptly addressed these errors and ensured that postage paid return labels were provided to the patients who received shipments in error.
Considering that AAM serves hundreds of thousand of customers annually, the total number of complaints is small. In January 2020, BBB called the business to follow up on pending complaints.
The business currently has a voicemail recording advising customers that "unfortunately All American Medical is unable to service you." At the end of the recording they give another local business contact information, to refer consumers for continuation of supplies.
BBB checked the business website and found it is still active.
Business Details
- Local BBB:
- BBB of West Florida
- BBB File Opened:
- 10/5/2012
- Business Started:
- 2/23/2009
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- LiveWell Holdings, LLC
Additional Contact Information
- Principal Contacts
- Mr. James J. Letko, CEO
- Customer Contacts
- Mr. James J. Letko, CEO
- Mr. Steven King, Corporate Compliance Officer
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 1313871 for this business, issued by Agency for Health Care Administration
Agency for Health Care Administration
2727 Mahan Dr
Tallahassee FL 32308
Additional Information
- Business Categories
- Medical Equipment, Medical Supplies
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