Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

1st Capital Finance has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business Profilefor1st Capital Finance

    Payday Loans

    Current Alerts For This Business

    Advertising Review:
    This company is using the Better Business Bureau Logo on its contracts. This company is not a BBB Accredited business, and our policies prohibit the use of the BBB Logo without being BBB Accredited.

    Additional business information

    Additional Info:
    BBB received a pattern of complaints concerning sales practice issues. The consumers allege they applied for a personal loan and the business continued to ask for more money before issuing the loan. BBB received copies of the business contracts, and found they fraudulently claim that they are affiliated and work closely with BBB and CFPB. BBB is unable to verify the business is affiliated with CFPB as stated in their contracts.

    This company is using the Better Business Bureau Logo on its contracts. This company is not a BBB Accredited business, and our policies prohibit the use of the BBB Logo without being BBB Accredited.

    BBB conducted an investigation based on the complaint activity, and reached out to the business to address the pattern of complaints.

    1). The website, https://capital1fin.com/, was created on August 14, 2021. To date, the web browser gives a "privacy Error" alert and will not let you proceed to view the website contents.

    2). The website, https://1stcapitalfinances.com/, was created on November 16, 2021. BBB found that the business displays the BBB logo throughout their website, even though they are NOT a BBB Accredited business.

    3). The phone number, 888 509-8001, is not in service.

    4). BBB received bounceback from the email address, [email protected].

    5). BBB received mail returned as undeliverable from 12802 Tampa Oaks Blvd, Temple Terrace, FL. BBB found that this is an office building but cannot verify that the business is actually registered to that address.

    6). BBB found that Florida Department of State, Division of Corporations does not have a listing for this business.
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    12802 Tampa Oaks Blvd, Temple Terrace, FL 33637-1920
    BBB File Opened:
    10/25/2021
    Licensing Information:
    • As of today's date, BBB is unable to locate a license for this business. A license is required by the Florida Department of Financial Services for the services the business provides per their website.
      In November 2021, BBB attempted to contact the business for their license. There has been no response from the business.
    Alternate Business Name
    • Capital1 Finance
    Business Management
    • Mr. David Wilson, Account Manager
    Contact Information

    Principal

    • Mr. David Wilson, Account Manager

    Customer Contact

    • Mr. David Wilson, Account Manager
    • Harvey Richardson
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Payday loans

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/06/2022

    Complaint Type:
    Order Issues
    Status:
    BBB unable to locate business
    On Friday June 3rd I was contacted by First Capital payday loan company informing me they had got my request for a loan from my online applications. They informed me I was approved for a loan that could be processed this same day. They asked about my bank account which I don't currently have. Then they said they could wire me the loan by money gram with Western Union whom is a partner with their business. I told them II only had $50 and they said they provide me the rest of the fee of $60. They the asked me to get a $50 ebay card from Walmart and after I gave then the card information they said I needed to pay another processing fee of $150 for and activation fee for the money to be transferred to Western Union. I told them I had not been informed of this fee that the $50 money card would be sufficient. They denied this and attempted to lie to me and told me I had to pay this fee and they would have the loan on hold until I could pay. I accused them of scamming me and they were very defensive and hung up on me.

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of West Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.