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Find a Location

Standard Auto of Tampa LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Standard Auto of Tampa LLC

      1950 S Pinellas Ave Tarpon Springs, FL 34689-1941

    • Standard Auto of Tampa LLC

      4539 Mile Stretch Dr Holiday, FL 34690-4356

    Business ProfileforStandard Auto of Tampa LLC

    Used Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Standard Auto of Tampa LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Standard Auto of Tampa LLC

        1950 S Pinellas Ave Tarpon Springs, FL 34689-1941

      • Standard Auto of Tampa LLC

        4539 Mile Stretch Dr Holiday, FL 34690-4356

      Location of This Business
      1950 S Pinellas Ave, Tarpon Springs, FL 34689-1941
      BBB File Opened:
      12/7/2021
      Years in Business:
      4
      Business Started:
      1/21/2020
      Business Incorporated:
      1/21/2020
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Basem Botrous, Managing Member
      Contact Information

      Principal

      • Mr. Basem Botrous, Managing Member

      Customer Contact

      • Mr. Basem Botrous, Managing Member

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/27/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased my vehicle on 10/24/23 from Standard Auto. When I purchased it the sales manager, *** reported the oil had been changed, it had new brakes, new filters and a tune up. I purchased the vehicle with the reassurance from Ray these items were completed prior to purchasing. I even wrote it down in his office and had him repeat it so I had it wrote down correctly and my daughter who was with me could hear it. Within less than 24 hours from purchasing the vehicle, the service engine light came on. I contacted *** Immediately and he said to take to Auto Zone and it was most likely due to putting gas in the vehicle. I did take it to Auto Zone and they would not remove the code. I added the document from Auto Zone. I attempted to do everything and more *** told me do to. Put premium gas, buy a new gas cap etc. The light did not go off. On 11/7 I brought the vehicle to *** with my daughter and he said it was just a malfunction with the bulb and removed the code. I did ask him if the code would come back on, he reassured me it wouldn't. Within an hour after leaving his shop the engine light was back on. I attempted to contact him by text, he did not respond. (I attached the screenshot of all the convos). On 11/9, I took it to ************* to get it diagnosed and they reported it had no oil in it, the brakes and rotators need changed and needs a new catalytic converter. I texted *** and asked him if he changed the oil. He said yes. Clearly nothing was completed as *** said.If you review the reports on this shop under BBB this seems to be his thing to just turn the code light off, sell the vehicle, then not respond- leaving customers in a really bad position. I understand the vehicle is sold "as is" and I purchased the vehicle as he told me those items were newly done. Therefore he should be responsible to complete the necessary repairs, including the oil change, tune up, brakes/rotators. He also said he ordered the grill panel and I have never received it.
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Patrick K

      1 star

      10/27/2023

      Where do I start....I bought a 2008 ****** Rav4 for $7,000 cash, Blue book said $9,500 value in KBB. 12 days after I bought it and *********************** the engine blew up by ***********, a rod was thrown through the engine block. 6 mechanics said they've never heard of a ****** Rav4 doing this. I had to rent a car for $200 to get back, it cost me $200 to tow it to a garage. Then, another $630 to tow it back to ******* from ***********. I asked the salesman on 7 different occasions at the store how this could happen, he did try and speak to the owner, his boss and I appreciate that. I was then informed the owner said the engine "is not my problem". After towing it back from ***********, my mechanic bought an engine to install, put it on the rack and the photos shown were the frame of the truck. The mechanic said the Rav4 was lifted up and was making cracking noises like it would fall apart. It was the "worst car they have seen in 35 years". They said "there is no way we are putting an engine into that vehicle". The car is junked, brand new carpet was put in to conceal the danger as well as some kind of black "puddy" that is pictured. Bolts in the frame are completely rusted and are about to crumble. Please...do not allow this car lot to steal your money. My family cannot afford this theft from us, but I am thankful that I was not killed in this joke of a vehicle. I asked for a different car, a refund or just a meeting with the owner; the owner has never reached out or spoke to me, I dont even know his name. He never showed. I have texts as proof. We are out $7,000 for a truck, and over $1,000 in towing and shop costs. Be watching on local TV shortly as stations have asked for access to the truck to do the story. Biggest mistake I've ever made in my life.....Update: owner will not meet me in person and is trying to give me another one of their "fine" vehicles....

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