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          B-21 Liquors, Inc. has 1 locations, listed below.

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            Business ProfileB-21 Liquors, Inc.

            Liquor Store

            Contact Information

            43380 US Highway 19 N

            Tarpon Springs, FL 34689-6220

            Get Directions
            Visit Website
            (727) 937-5049

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 57

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers retail sales of wine, and liquor.

            Business Details

            Location of This Business
            43380 US Highway 19 N, Tarpon Springs, FL 34689-6220
            BBB File Opened:
            4/20/2012
            Years in Business:
            57
            Business Started:
            3/16/1967
            Business Incorporated:
            3/16/1967
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of BEV6200995 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 9/30/2024.

            These agencies may include:

            Florida Department of Business & Professional Regulation

            2601 Blairstone Rd

            Tallahassee FL 32399

            (850) 487-1395

            http://www.myfloridalicense.com/dbpr/

            Type of Entity:
            Corporation
            Business Management
            • Mr. Justin M. Hammer, COO
            Contact Information

            Principal

            • Mr. Justin M. Hammer, COO

            Customer Contact

            • Mr. Justin M. Hammer, COO
            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/08/2024

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            Hello,I have an issue with the order #******* I placed. I received four of the nine bottles with broken wax seals due to extremely poor packaging. Additionally, there was no notice of the fact that the boxes would be opened and shipped separately. As a result, all nine bottles are considered opened/used, and 4 are considered arrived opened, since there is no evidence that the bottles have always been closed. I am requesting prompt and proper compensation for the open boxes and broken wax seals. I'd like to return the 4 bottles that are no longer wax-sealed. I am appalled that your company would be ship bottles with no wrapping, simply in cardboard. Photos are attached. Your shipping team is directly responsible for this. Please call me at your earliest availability at **************.I have not received any response since I filed an issue Monday.
            Read More
            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Adam M

            09/01/2021

            BEWARE!!! Wine was delivered and left outside in the sun on a very hot day. I contacted customer service but they were not wiling to do anything about it. I will NEVER use this company again. Be aware that this business does not provide good delivery or customer service.

            B-21 Liquors, Inc. Response

            09/02/2021

            Hi ****, thanks for taking the time to leave your candid feedback, we appreciate it greatly. It appears our CX team has been in contact with you. Our last correspondence on Aug 29 at 5:46pm went unanswered: "****, I am sorry was the wine compromised and showing signs of heat damage (seepage or raised corks)? If so please forward a picture showing this. If they are not showing signs of heat damage please try a bottle and let us know." -- in lieu of engaging for an amicable solution, you replied: "Below is the first of my reviews posted regarding my experience with B-21." -- we're still willing to help if you allow us ****. Just reply to our CX with with information requested. Cheers!

            Customer Response

            09/03/2021

            This is baloney, the person who responded to me has no idea what they are talking about as the wine that they shipped improperly does not have corks.

            I wil continue to post reviews cautioning others about the poor service that I received and the lack of B-21's willingness to do anything about it.

            Sincerely,
            ****
            Ps. If anyone from B-21 wants to contact me my info is available below.



            **** ******
            *********
            **********
            *************************************************************** *************************************************************** *************************************************************** *************

            Local BBB

            BBB of West Florida

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