Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Glass Doctor of Tampa has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Glass Doctor of Tampa

      8309 N Thatcher Ave Tampa, FL 33614-2575

      BBB Accredited Business
    • Glass Doctor of Tampa

      PO Box 271429 Tampa, FL 33688-1429

      BBB Accredited Business
    • Glass Doctor of Tampa

      7545 124th Ave STE B Largo, FL 33773-3016

      BBB Accredited Business
    • Glass Doctor of Tampa

      4255 NE 36th Ave Ocala, FL 34479-2268

    Business ProfileforGlass Doctor of Tampa

    Window Glass
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/20/2013

    Years in Business: 34

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers auto, residential, and commercial glass and mirror services and installation including shower enclosures, storefronts, and glass replacement emergencies.

    Products & Services

    This company offers auto glass replacement and repair, residential window pane and IGU replacement, patio door glass replacement, glass shower panels and custom glass shower enclosures, commercial storefront and door glass replacement with 24/7 ES.

    Business Details

    This is a multi-location business.

    Find a Location

    Glass Doctor of Tampa has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Glass Doctor of Tampa

        8309 N Thatcher Ave Tampa, FL 33614-2575

        BBB Accredited Business
      • Glass Doctor of Tampa

        PO Box 271429 Tampa, FL 33688-1429

        BBB Accredited Business
      • Glass Doctor of Tampa

        7545 124th Ave STE B Largo, FL 33773-3016

        BBB Accredited Business
      • Glass Doctor of Tampa

        4255 NE 36th Ave Ocala, FL 34479-2268

      Location of This Business
      8309 N Thatcher Ave, Tampa, FL 33614-2575
      BBB File Opened:
      6/13/1989
      Years in Business:
      34
      Business Started:
      6/12/1989
      Business Incorporated:
      1/30/1995
      Accredited Since:
      12/20/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of SCC131151156 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

      These agencies may include:

      Florida Department of Business & Professional Regulation

      2601 Blairstone Rd

      Tallahassee FL 32399

      (850) 487-1395

      http://www.myfloridalicense.com/dbpr/

      BBB records show a license number of I-SCC131151156 for this business, issued by Pinellas County Construction License Board

      These agencies may include:

      Pinellas County Construction License Board

      7887 Bryan Dairy Road Suite 133

      Largo FL 33777

      (727) 582-3100

      https://www.pcclb.com

      BBB records show a license number of MV27191 for this business, issued by Florida Department of Agriculture & Consumer Services. The expiration date of this license is 11/17/2024.

      These agencies may include:

      Florida Department of Agriculture & Consumer Services

      2005 Apalachee Pkwy

      Tallahassee FL 32399

      (800) 435-7352

      https://www.fdacs.gov

      Type of Entity:
      Corporation
      Alternate Business Name
      • Glass Doctor
      • Jonalisa, Inc.
      Hours of Operation

      Primary

      M:
      7:00 AM - 6:30 PM
      T:
      7:00 AM - 6:30 PM
      W:
      7:00 AM - 6:30 PM
      Th:
      7:00 AM - 6:30 PM
      F:
      7:00 AM - 6:30 PM
      Sa:
      8:00 AM - 4:00 PM
      Su:
      8:00 AM - 4:00 PM
      Business Management
      • Mr. Bryan K. Yarborough, President
      • Mrs. Dinah Yarborough, Vice President
      Contact Information

      Principal

      • Mr. Bryan K. Yarborough, President

      Customer Contact

      • Mr. Bryan K. Yarborough, President
      • Mr. Brian Klein, General Manager
      • Mrs. Dinah Yarborough, Vice President
      • Ms. Karen Wanek, Director of Marketing
      Additional Contact Information

      Fax Numbers

      • (813) 886-1975
        Primary Fax
      • (941) 752-1956
        Other Fax

      Phone Numbers

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/05/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      We had them replace the glass in our sliding glass doors and paid in full on on April 14th 2023. Called them back that same day due to the door not sealing and operating the way it did before they did the install. They came right back on April 14 2023 to look at and said one piece of glass had a bow in it and needed reordered. They came back on May 19th 2023 and installed the new piece of glass and it still did not correct the issue. They proceeded to tell us that the new glass was bigger and they could not get the size of glass that was in the doors originally and there was a bow in the frame now. They had ************** out and they said there was nothing they could do to fix it also. It is July 5th 2023 and it still is not fixed. I have been in contact with them and they plan to come out and try to fix the bow in the one door but there is an issue with both doors the glass they installed is bigger then the original glass as well. I am asking the BBB to help us get this resolved please.
      Read More

      Customer Reviews

      12 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Norm W

      5 stars

      02/02/2024

      Glass Doctor repaired two windshields for us. The final outcome of each was very good. *****, ****, and ***** were very easy to work with. **** and ***** replaced the windshields. Our ***** Pilot was a real challenge. The lane departure and adaptive cruise control systems would not calibrate. The car camera did not like **************** glass for some reason. So, Glass Doctor got a ***** windshield replacement. After an hour and fifteen minutes of driving, the camera finally calibrated. All the systems are back to normal.

      Local BBB

      BBB of West Florida

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.