Reviews

This profile includes reviews for BluePearl Specialty + Emergency Pet Hospital's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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BluePearl Specialty + Emergency Pet Hospital has 31 locations, listed below.

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  BluePearl Specialty + Emergency Pet Hospital

  2950 Busch Lake Blvd Tampa, FL 33614-1859

• 

  BluePearl Massachusetts, LLC

  180 Bear Hill Rd Waltham, MA 02451-1021

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  Bluepearl Specialty, Emergency Pet Hospital

  308 W 7200 S Midvale, UT 84047-1041

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  BluePearl Pet Hospital

  301 Veterans Hwy Levittown, PA 19056-1029

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  BluePearl Pet Hospital

  2010 Cabot Blvd. W Ste D Hulmeville, PA 19047-2451

Review Details

• Review fromEmily S

  Date: 05/15/2024

  1 star
  My dog ate from a bag that was headed to the compost pile. Salmon, potatoes, squash (a little mold present) and espresso pucks. I was concerned about the espresso so I took her in 20 minutes after she ate it. Long story shortened..The vet was rude and looking for a cash grab. I specifically told her not to do blood work and **rays. I consented to my dog staying to be watched since they gave her a bunch of meds instead of pumping her stomach. I get a call at 3 am the vet did **rays without consent. The **rays were good, well of course they were, she ate organic food! Now she wants to do a g tube. I tell her NO! Im coming to get my dog! She tells me when I get there my dog is going to explode! Her exact words EXPLODE! With hand gestures! My dog farted several times and she didnt explode, of course! Extremely unprofessional! . They put this dog through so much that was not needed just to make money. They charged me $2000. I called and they did refund me $300 for the **rays. They could have pumped her stomach, charcoal and sent her home. Why put this dog through that over organic food?!? Well because of money, thats why.

• Review fromGladys S

  Date: 04/23/2024

  1 star
  I was charged $191 for IV fluids that my dog never received or even needed. He was taking water pills bc he had too much water in his lungs.My dog was there for less than an hour. ******************************* was incredibly rude and dismissive.They do a bait and switch, do absolutely not trust them.

• Review fromTerrence C

  Date: 03/06/2024

  1 star
  My wife and I brought our dog ( french bulldog) to Blue Pearl because she was randomly shaking. Dr. Gal C. Chivvis diagnosed her as having ingested, or been exposed to marijuana, but, did not test for it. She exercised zero tact in implying that we were responsible. My wife told her no one in our household does drugs, yet, she adamantly kept implying that we did. Being black, I felt so insulted and disrespected. I told her I was put off by her implications, and it was obvious she didn't care, "because all black people use drugs". What she should have done was ask if anyone in our household smokes marijuana, because her symptoms are similar to that of being exposed, and once we said no, just leave it at that, but, no, she kept on with the accusation. Her smug, arrogant, judgmental, and prejudice attitude was unacceptable.

• Review fromM A

  Date: 02/27/2024

  1 star
  They allowed my cat to go home with chance that he would reblocked over f***** money. They care nothing about pets or love for pets. Sadly I lost him rushing him to another place. They suck big time. No compassion or love to save a life but f***** care about money instead of saving a life and people crying at front desk. They have no compassion at all

• Review fromRonda S

  Date: 02/19/2024

  1 star
  Gave my pet sugar pills that helped nothing. All she needed was antibiotics and special food another vet figured out in a 5 minute exam. Blue pearl charged over $600 AND DID NOTHING! Intake boy got all info wrong and vet didn't listen when we told her. She gave my pet meds for vomiting and she had diarrhea. While we waited they told the wrong people bad news about their cat. BEWARE!

• Review fromTreva U

  Date: 02/13/2024

  1 star
  I can't fit the entire story here, but essenatilly they cat fished money out of me. Told me my pets surgery would be max $6000 after I already spent $5,000. Only to give me a final quote of $11,000 for the surgery and they refused to make it right. They put us $5000 in debt and we still have to euthanize our best friend, because they gave us the wrong information. When I asked them to make it right they very kindly told me no. We spent an extra week in turmoil because of them and got nothing. Thanks Blue Pearl for litreally being money hungry jerks that care about nothing. YOU MESSED UP and should have made it right. If you want to read the full story its on ****** reviews.

• Review fromTyler C

  Date: 02/11/2024

  1 star
  Absolutely unprofessional And unacceptable. I went in Tuesday morning for an emergency for my dog at 7 am 6/2/24 and found there to be absolutely nobody at the hospital. There was a sign on the door that stated sorry were not taking emergencies. I thought this business was a 24 hour EMERGENCY vet hospital. I will never even try to go back and dont even think if you have an emergency they will help because chances are no one will be there. Will not recommend to a soul and Id hope you dont go either. Take your animal to university Florida emergency room. They had 3 people in there when I want.

• Review fromPaula P

  Date: 01/29/2024

  1 star
  I won’t even give them one star….They KILLED my cat…….the worst treatment I have ever seen, there documentation does not match my voicemail. My cat declined horribly in there ICU, I WILL NEVER BRING ONE OF MY FUR BABIES TO THEM AGAIN! All they care about is the money, every time I was there I was given another ‘estimate’, which I gladly paid in hopes my kitty was actually being treated. I could go on but it won’t bring my boy back nor will it get my 800.00 + back, I would gladly have spent 3 x that if they would have taken care of him……the vets and techs are incompetent, no one talks to each other and when I went to get copies of his records I was asked by the receptionist if he was still in the ICU, to which I answered “no he died here 1 week ago”.
  

• Review fromPatricia N

  Date: 12/29/2023

  1 star
  THINK TWICE AND DO YOUR RESEARCH BEFORE HAVING THIS VET DO AN OP ON your animal. They ruined the end of our dog’s life and robbed 10k from us. We dropped our still mobile dog Oscar off at Blue Pearl in Maitland, FL and he came out paralyzed. He was never able to walk again until we were forced to put him to sleep. Blue Pearl is a surgery mill that exploits people’s love for their pets for money. Blue Pearl has 1 of 5 stars, a “D-” BBB rating, and numerous lawsuits Nationwide. Oscar had started to drag one of his back legs and recently started having choppy front steps. They said IVDD surgery would fix our pup and that it had a 95% success rate we decided to proceed with the 10k surgery. This was a lie; it is more like a 40% success rate when you do more research. After the procedure, he could not walk AT ALL. He was paralyzed, in a lot of pain, and traumatized. They had failed to mention that we would need to spend 3k more to do physical therapy. We got a physical therapist right away. At his follow-up appt. Dr. Stark told us we may need to take our seats. And then with almost a smug smile on her face said "Well, it looks like your dog got another injury since his surgery, and unless you have 10k more to spend on another surgery. It looks like euthanasia is the next option." You can imagine our shock as we were gaslit. She could not say when 2nd herniated disc occurred because they only examined and x-rayed his neck area and never looked at his entire spine. We deeply regret that we had just given our dog steroids so that he could have had a happier end to his life. I am disgusted that this company exploits people’s love for their pets to make a profit. When we informed the doctor that we would not be giving Blue Pearl anymore of our money they handed us some steroids and pain meds and we never heard from them again. Oscar was a beloved family member who deserved compassionate care that he did not receive at BluePearl.
  

• Review fromDavid D

  Date: 12/08/2023

  1 star
  Please do yourself and your fur baby a favor and go to another vet if you can. After charging a large sum of money for overnight care and testing, to have the vet fail to give us any sense of our sweet dog's prognosis while acknowledging the financial cost, proceeded to botch the euthanasia process and disappeared for almost *************************************** the middle of their work area doing nothing.That night has haunted us for over a year now and the company has chosen to ignore my two attempts to speak with either the BluePearl president or Mars Petcare ***; I have the signed receipts showing where employees of their offices signed for the letters. While I did interact with a member of what they call "client relations" team after my first letter, they lacked empathy and when I asked to speak to someone above him twice I never received a response.After allowing some time to pass, I sent a follow up letter to the *** and president detailing what happened and included the correspondence with their employee. I did not even receive an apology for what happened from the company. It tells you all you need to know about them - happy to take your money and walk away when things don't go well.I hope this prevents at least family from going what we have gone through.