Reviews

Review Details

• Review fromCarl S

  Date: 04/08/2023

  1 star
  From what I can see from this site in regards to Mac of all trades, they deal with the cost and delivery of their products not warranty issues. I opened up my Mac one morning to find vertical colored bars throughout the screen. After calling the company to get information on repair I was told by Juan they needed photo's of the screen. Was told they would respond within hours. When I got no response I called back and was told by "Rob" that they were voiding my warranty due to physical damage. I explained to Rob I did not drop/get water on it or do any other type of "physical" Damage except by carefully opening it which I do very seldom as it sits on a table and no-one has access to it except me. Rob stated it could have happened by leaving a pen on the keyboard and closing it. I am 67 yoa and still own power tools I have had for more than 30 years( I am very careful with all my belongings) . I then received an email from a supervisor(Geoff B.) He stated in the email it was obvious it was physical damage and they would not honor my warranty no matter how it occurred. I was recommended to this company by Justin / owner operator and certified tech of Mountain Mac in Hayesville, N.C. who physically checked my computer and states this should have been covered under warranty. There was not even a scratch on the screen or key board. In ending Justin will no longer advertise/ send his customers to Mac of all trades. I have posted copies of the emails from myself to the company and their reply to ALL of the businesses I use. As of today I have been contacted and got (2) people to use other options. One went to Amazon and another to Applecrisp? on e Bay. It cost me $750.00 to repair my computer and I will continue to direct others not to use Mac of all Trades. Thank-You for your time.
  
  
  
  
  
  

  Mac of All Trades

  Date: 04/10/2023

  Hello,

  According to our Warranty Policy, "Products with physical damage or evidence of liquid contact, or products that are returned for warranty coverage under false pretenses, are not eligible for warranty service and will be returned un-repaired."

  Due to the above policy, we were unable to move forward with warranty service in this case as our Repair Team was able to confirm that the damage to the screen was physical. Our free 1-year Warranty Policy continues to cover any defects due to product failure. If you have any questions regarding our policies, please feel free to reach out to our **************** Team.

• Review fromJoel G

  Date: 04/06/2023

  5 stars
  Ordered a Mac Pro 3.5GHz 6-Core Xeon (Late 2013) "Trash Can" MacPro on Monday and had it in my hands 4 days later, securely packaged by MOAT and shipped door-to-door by FedEx. The Mac runs perfectly and is literally in mint condition. I was able to easily upgrade it to the last and most recent version of Catalina. I highly recommend Mac of All Trades both in terms of their product availability, their attention to packaging and shipping and most importantly, a fully functional Mac for a ridiculously decent price. And unless your a high-end user and require a factory-new product, which I am not, I'm confident MAOT will supply you what you need.
  
  
  
  
  

• Review fromScott M

  Date: 04/05/2023

  5 stars
  Great experience. Tried Apple first and they only offered to recycle for no reimbursement. I knew the computer had some value as it worked fine. Thanks for the fair offer.

• Review fromChris M

  Date: 03/29/2023

  5 stars
  Have used mac me an offer over 5 times and have had a perfect experience each time. Their offers are always higher than their competition.

• Review fromSherrie F

  Date: 03/24/2023

  5 stars
  I really couldn't afford a "new" Apple product and wanted a refurbished MacBook Air and knew exactly where to go. MacOfAllTrades!! My MacBook Air arrived ahead of schedule and it is flawless. Looks and works like new. Upon arrival, battery took only 30 mins to get to 100% and ready to use. I ordered in Good condition and I am telling you this thing is perfect. No scratches, ******************** I couldn't be happier. Thank you MacOfAllTrades.

• Review fromPam C

  Date: 03/23/2023

  5 stars
  Excellent company! Not one complaint. Everything happened exactly as my estimate email said it would. Mailed my iPad on a Monday, the money was in my account on Friday. Exact amount I was quoted, and the highest amount paid compared to other competitors. Top notch, reputable company. Very easy process.

• Review fromNaomi B

  Date: 03/23/2023

  5 stars
  Great Service!! In this day and age who wants to try and sell a perfectly good phone on ********** or FB MArketplace and deal with who knows who. This is much more convenient and you get a fair deal for your old phone. The process is easy, you get informed when they receive your phone and another notification upon inspection of the phone. It is that simple!!

• Review fromGerardo H

  Date: 03/21/2023

  5 stars
  Outstanding service from Mac Of All Trades/Mac Me An Offer! The trade-in process is very straightforward and they let you know as soon as they receive the item, finish inspecting it and when to expect the payment.Will continue doing business with them.

• Review fromNate V

  Date: 03/15/2023

  5 stars
  This was an easy process with an excellent rate of return. I found no other site to match the $$ I received from Mac of All Trades.

• Review fromMichael C

  Date: 03/03/2023

  5 stars
  The entire process of selling an old MacBook Pro was flawless. Well done!