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Find a Location

Luxury Auto Mall has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Luxury Auto Mall

      5507 North Florida Ave Tampa, FL 33604

    • Luxury Auto Mall

      7414 N Florida Ave Tampa, FL 33604-4102

    Business ProfileforLuxury Auto Mall

    Used Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Luxury Auto Mall has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Luxury Auto Mall

        5507 North Florida Ave Tampa, FL 33604

      • Luxury Auto Mall

        7414 N Florida Ave Tampa, FL 33604-4102

      Location of This Business
      5507 North Florida Ave, Tampa, FL 33604
      BBB File Opened:
      5/14/2010
      Years in Business:
      14
      Business Started:
      9/15/2009
      Business Incorporated:
      5/25/2007
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of VI -1024457-1 for this business, issued by Department of Motor Vehicles-Tallahassee

      These agencies may include:

      Department of Motor Vehicles-Tallahassee

      2900 Apalachee Pkwy # B441

      Tallahassee FL 32399

      (850) 617-2000

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Mid Alfa Investments LLC
      Business Management
      • Mr. Roniel Vasquez, President/Owner
      Contact Information

      Principal

      • Mr. Roniel Vasquez, President/Owner

      Customer Contact

      • Mr. Roniel Vasquez, President/Owner
      • Ms. Angelica Vasquez, Member
      • Mr. Jimmy B. Espejo Sr., Member
      Additional Contact Information

      Fax Numbers

      • (813) 935-0881
        Primary Fax

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      12 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/28/2023

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Unanswered
      I bought a car on March 2nd a 2018 ******* Elantra i put down **** for it the dealer is such fraud and a scam they lied and told the bank I put down **** which I did not know thats what they told them they didnt say they was going through a bank after I gave them the money I was handed the keys so when a bank called me and said I gave them **** I was confused and I told them I didnt I also was told the car had ****** miles which that didnt add up to what the bank had it was actually ****** I only had the car for under 3 weeks and I barely drove it because I went out of town for a week when the dealership got a call from the bank they were mad I told them what was told to me which was lies and the dealer decided to be very nasty and disrespectful and next thing I knew on Friday March 24 when I got back in town the car had broke down oil leaked everywhere from the bottom not to mention they sold me a car with a huge crack in the windshield which they did not fix like they said they would I paid for it outta pocket but after I called a tow truck to tow it to a shop to see whats wrong with it another tow truck came and hooked it up for repossession when asked how it still has a paper tag he showed me clearly the dealership once again LIED and said I havent paid them in 15 days how which makes no sense I called them everybody has nothing to say I called **** the salesman who sold me the car he acts like he knows nothing claiming once he sells the car they tell him nothing which is hard to believe not only did they take there car back all within under 3 weeks they also kept my money saying I wasnt getting it back which is ridiculous how do you take a car and keep there money not to mention they have been doing this for quite a while I went and looked at there reviews and all have said the same thing I just found them on a different website as ******** marketplace and there store was not up there this is ridiculous they been able to keep the scheme up with taking money

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Gage L.

      1 star

      02/10/2023

      I wish I had time to tell the whole story. These guys had me drive an hour and a half to see a vehicle that I was told after being there for 45 mins (and them trying to convince me to buy other cars) that was in the shop. Then they said they would make it up to me by selling me another car at an unbelievably low price, so when I said yes they changed their mind and blamed the salesman for not know what he was talking about and being new. Then when I was working with a different sales guy I was told that the vehicle I came up to see which was marketed online was never there and wouldnt be there and that it was too good to be true. They literally posted the vehicle online and I showed him the post.BAD BAD BAD BUSINESS. If this place had the last car on earth, I would walk.

      Local BBB

      BBB of West Florida

      BBB Reports On

      BBB reports on known marketplace practices.

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