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Business Profile

Travel Club

Saver Express LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Travel Club.

About

About This Business

Products and Services

This company offers discount travel services, and travel agent services.

Business Details

BBB File Opened:
5/17/2010
Business Started:
1/1/2006
Business Incorporated:
9/4/2007
Type of Entity:
Limited Liability Company (LLC)

Additional Contact Information

Principal Contacts
Mr. Keith A. Thomson, CEO/Manager
Customer Contacts
Mr. Keith A. Thomson, CEO/Manager
Mr. Douglas Grozelle, Sales & Marketing Manager
Mr. Patrick Luca
Ms. Jackie Brown
Ms. Irene M Weyler
Mr. Michael J Gallagher, Manager
Additional Phone Numbers
Other Phone: (888) 946-2980

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

  • In February 2015 the BBB asked the business Saver Express, LLC to provide documentation substantiating that they maintain Seller Travelers licensing required for the services that are offer.


    On February 20, 2015 the business sent their response addressing the BBB request:

    Saver Express LLC is no longer operating in the US. If one of our affiliated vendors were to operate in Florida, it would be their responsibility to obtain all required licences to promote our product.

    From reading your query, I do not see any question from any customer. We are not selling in Florida, so who is enquiring about this?

    Saver Express changed it's head office to Hong Kong and is now called Saver Express Limited operating from Hong Kong.

    Saver Express Limited does not sell travel services direct, and hence do not require any licence to do so in the US.

    Saver Express makes net rates on various travel services available to our subscribers, and if they would like to book any of these, they are booked direct with the 3rd party provider such as Expedia, Hotel Club, Hotel Pro, Air Canada Vacations etc. Each individual booking is then subject to the terms and conditions to that particular supplier.

    Saver Express Limited does not charge for any of the travel services made available to our subscribers, this is submitted directly to the service provider.

    The only amount charged by Saver Express Limited is the annual subscription fee that enable us to maintain our contract rates with various travel providers around the world and run our concierge centre assisting subscribers that prefer not to search on the internet for the best deals themselves.

    And our main telephone number for subscribers in the Americas is 1 888 946 2980.

    I hope this clarifies the situation, but if you require any additional information please do not hesitate to contact us again.

    Regards,

    Keith Thomson
    Saver Express Limited
    A Hong Kong Company

Additional Information

Business Categories
Travel Club

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