About

Local BBB:

BBB of West Florida

BBB File Opened:

5/29/2003

Business Started:

6/1/2002

Business Started Locally:

7/12/2006

Business Incorporated:

7/3/2002

Type of Entity:

Limited Liability Company (LLC)

Alternate Names:

Tile Outlets of America, Florida, LLC

TileOutlets.com

Business Management:

Mr. Warren Lampert, President/CFO

Mrs. Michele Matsko-Hoover, Vice President of Operations

Additional Information

Refund and Exchange Policy

We want you to be happy with your purchase so you have 90 days from the date of purchase to return any item or items other than (i) clearance or sale items clearly marked as “nonreturnable and nonrefundable”, (ii) special order items marked as such on your receipt and (iii) sample purchases which may not be returned.

• Each returned item must be in its original unopened packaging in new, sellable condition.
• Items may be returned at any Tile Outlets of America store location provided you have your receipt.
• If you are unable to make your return to one of our store locations, in order to receive a refund you must first obtain a Return Authorization Number (“RAN”) and shipping instructions by emailing us at [email protected].
• You are responsible for all return shipping costs.

Your refund will be by the same method you used to pay for the returned item(s) and will be subject to a satisfactory inspection of the returned item(s) by us upon receipt. Refunds will generally be processed within 7 to 10 business days of receipt and inspection of the returned items. You will be credited the full amount less any shipping charges incurred by us upon original shipment of the item(s) to you. No refunds will be issued for any items returned without a RAN. Items returned due to your refusal to accept shipment will be subject to a 10% restocking fee.

Business Categories

Tile Sales, Kitchen Cabinets, Natural Stone, Tile and Marble, Non-Ceramic Tile Contractors, Hardware and Tools, Mosaics, Grouting Compounds, Luxury Vinyl Planks