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Search Engine Marketing

Automated Appointment Engines

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:02/27/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On November 8th, 2023, I talked on the phone to an auto lead gen ******** I asked for them to send me the contract, I reviewed the contract and then immediately within 24 hours, I called and texted to cancel my subscription. I told them that my subscription was contingent on reviewing the contract. The guy AND girl on the phone said, "no worries, review it and then we will talk more" - I reviewed the contract and did not agree to the terms and said no thank you. The email used is now not in use and the name of the company has changed from Automated Empire to Automated Appointment Engine. I believe this company to be fraudulent. Look at the reviews online. They have $1797 of mine and I want it back. I filed a complaint with my credit card and then *********************** replied to them with the UNSIGNED contract and SAID I agreed. I did not. *** and his company has not provided ANY SERVICE TO ME AT ALL. I'd like to file something against this fraudulent ********

    Customer Answer

    Date: 03/06/2024

     
    Complaint: 21349780

    I am rejecting this response because:

    I spoke with ***********************, the owner of the company in question. He said that he intends to pay me $1797. 

     

    He said that Quickbooks has it in "escrow" and he will look into it. I believe he is not telling the truth. 

     

    He said that his "notes" from his employees show that they tried to reach out to me, but this is not true. 

     

    He said that I threatened him, this is also not true. 

     

    I have additional documentation that I can forward to you if you would like. Also, I videotaped the conversation between him and I yestawerday when he said he'd be willing to give my money back. 

     

    I'm at a loss because I feel like he is lying. His reviews say that this is his tactic. 

     

    Any guidance would be so appreciated. 

     

    Thank you. 

     



    Customer Answer

    Date: 03/08/2024

    Thank you so much. I spoke with *** yesterday (he hung up on me) but, before doing so, he said that quickbooks doesn't have the payment. Meanwhile, my credit card company says he got it. 

     

    On a side note, is it considered harassment or slander to have contacted you? *** said he's going to *** me for reporting his business practices to you and Attorney General.

     

    Is that correct? Just curious. 

     

    Thank you so much for your help. I realize $1800 is not worth the headache but what's right is right. 

     

    Have a great day!

    Customer Answer

    Date: 03/28/2024

    *********************** has not comunicated with me. The last time I spoke with him, he called me "dumb, dumb" - I would like to pursue this further, as he owes me the money. Thank you. 

Automated Appointment Engines is NOT a BBB Accredited Business.

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