Reviews

Review Details

• Review fromKUFFED MEDIA

  Date: 07/07/2025

  1 star
  Response to 45-Day Intent to Lien and Harassment by Angela Hester After ongoing harassment via email from Ms. Angela Hester, I have now received a 45-day Intent to Lien notice on my property for a balance of $5,640+. When we reached out to the attorney George Root to request a payment plan through UPI, we were denied. To me, this response was clear: there was no regard for the fact that I, like many others, have real-life obligations—like providing school supplies and clothes for my children. This experience felt less like a business transaction and more like a power move, as if to say: “We don’t care about your circumstances; we’re going to show you who’s in control.” That said, I want to make it publicly known: Ms. Angela Hester, GOD handles all of my battles—and all of my enemies.
  
  

  University Properties, Inc.

  Date: 07/08/2025

  In August 2023 all owners were special assessed $5000 for new roofs, and the owners had the option to pay in full or pay $500 each month for the next 10 months. ****** requested a payment plan in September 2023 and agreed to pay $250 each month, on top of her monthly association dues of $190.00, which means she should have been paying $440.00 each month, for the next 10 months. Below is what she has paid:
  
  
  
  2023                                                
  
  November      $200                                 
  
  December      $350                  
  
  
  
  2024
  
  January             $631                  
  
  February          0                          
  
  March               0                          
  
  April                   $235                  
  
  May                    $141                  
  
  June                   $329                  She called on 6/24/24 stating she would be paying $1500 by June 30th,never paid.
  
  July                     $123                  
  
  August              0
  
  September     $94
  
  October           $120
  
  November       $125                  30 day notice mailed to owner to pay
  
  December      0
  
  
  
  2025
  
  January            0                          Another late notice mailed
  
  February          0
  
  March               $225
  
  April                   0
  
  May                    0
  
  June                   0                          (Balance owed $4725.41 - account turned over to the associations attorney)
  
  
  
  Per association by laws all residents must complete an application and pay a fee for a background check. On January 29, 2025 I sent ****** a letter informing her that her neighbors have informed the board that a man driving a black truck has moved into her unit. I sent her a notice informing her to have him fill out the application and pay the $100 fee for a background check, she never responded. I then sent her another letter on March 19, 2025 requesting the application be completed, with no response.
  
  
  
  On June 11, 2025 I was contacted by a board member stating that the black truck and a white truck were double parked on the single car driveway and the vehicles were also on the grass, and therefore I emailed ****** to let her know that if the tow truck driver sees the vehicles parked on the grass they will be towed. Her response to me was she does not currently have a car on the property because her car was in an accident and was towed. I emailer her a picture of both vehicles parked on her driveway and asked her again to have the application completed by the gentlemen that lives and her unit and that drives the black truck. She stated these vehicles did not belong to her, and only her young son lives in the unit with her.  Then on June 13, 2025 she sent me an email stating that the black truck is her work truck. The license plate on the truck is registered to ********* ***** *****.
  
  
  
  Her being turned over to the attorney for not paying her dues has nothing to do with this situation.
  
  
  
  I have been sending her letters since January to get her to complete the application process and at this point the board wants me to turn this matter over to the attorney as well.                                        
  
  
  
  Sincerely,
  
  ****** ******, LCAM
  
  University Properties, Inc.
  
  *******************************
  
  ***************-****
  
  Office #************
  
  Fax #************
  
  Office hours: Monday-Thursday 7:30 am to 6:00 pm
  
  
  
  
  
  
  

  KUFFED MEDIA

  Date: 07/10/2025

  As previously stated, I have found Ms. ****** ******* conduct to be unprofessional. At no point was I made fully aware that the agreement would involve a monthly payment exceeding $400. Additionally, her approach has been inconsistent and concerning one day raising issues about vehicles, and the next alleging that unauthorized individuals were residing in the home, followed by a letter from an attorney, which she has repeatedly referenced in a threatening manner. In her own email, she stated, I will not go back and forth with you or your mother, which raises concerns, as I believed her role required communication and resolution, especially in matters involving residents. If not her, then who is responsible for appropriately addressing these concerns? Even after this legal matter is resolved, Im left wondering what the next issue will be. Its beginning to feel like a pattern of targeting one that affects both myself and my child. Furthermore, the issue she raised regarding the vehicle is misplaced; regardless of who its registered to, it is a vehicle in my use. Lastly, I want to note that she denied a proposed payment arrangement I attempted to make just weeks before school starts, which has placed additional strain on my household. The way this situation is being handled suggests bias, especially considering past concerns about how the HOA has operated in a way that excludes Native individuals from these communities. I am requesting fair and respectful treatment moving forward.

• Review fromLaurel Page

  Date: 04/25/2024

  1 star
  ************************* Manages my HOA and she is useless. She never answers her phone or respond to phone calls, so I started sending emails. Her response to my emails is ALWAYS to indicate there is nothing that she can do to address the number of cars parked on the street, commercial vehicles that obstruct one side of the street, toilets sitting outside of homes, debris in the cul-de-sac, and/or cars that are clearly inoperable around the cul-de-sac limiting street access to one lane... although the HOA handbook clearly speaks to how the HOA management company will address these challenges. Instead, ***** often asks if I could go and address these issues with my neighbors or pretend as if she has no idea who these items belong to. When a toilet is in someone's front yard for 2 months, it is safe to assume that it belongs to them. There is an HOA president that can also assist with identifying the owners of these items BUT ***** often ask that I perform this function for her. The purpose of participating in an HOA is so that I do not have to address these types of issues with my neighbors. I wish that I could ask my customers to do my job for me. If any associate is considering UP Inc, do yourself a favor and request another Manager or bypass this company all together.
  

  University Properties, Inc.

  Date: 04/29/2024

  Good afternoon,
  
  I am replying to the complaint from Laurel P sent 4-25-24.  We manage Visa Ridge HOA and have for many many years. Ms. P is upset due to the parking in the neighborhood. People park on the streets, making it hard sometimes to get through.  We can send letters to owners asking them to not park in the street, but we can not have them towed, they are public streets. There is also nothing in the HOA docs about parking in the streets, only no parking in lots or grass. When the drive through of the neighborhood is being done, it is during the day, business hours, not after hours and at night.  As for the toilet in someone's yard, this was not seen, or a violation would of been sent at once. Next time we are out we will make sure to look for this. If there are any other questions, please contact me.

  Laurel Page

  Date: 05/01/2024

  Interesting that University property response limits all of my prior outreach to being upset due to the parking in the neighborhood. People park on the streets, making it hard .My driveway holds 6 full size cars and I only own 3. It being Hard to park is not an issue for me. As indicated in the emails sent to *****, and that I have shared with the bbb, university property fails to do their job at all turns. I spoke about failure to answer calls or respond to voicemails therefor I send emails and most time still do not receive a response unless ***** feels like being controversial. We have had obvious, long-term squatters that became a nuisance to many homeowners that the *** did nothing about, there are homes that are missing screen doors, Homeowners that use office furniture on their front porch, cars parked in the cul-de-sac for weeks, unkept areas that should be maintained by the ***, inoperable vehicles left on the cul-de-sac, lawn maintenance crew that was not on a set schedule. There was also a homeless person that made the front of our subdivision his living room that the *** did nothing to assist with resolving. People have dumped piles of old furniture at the front of the subdivision that remain for weeks unaddressed until all neighbors came together and reached out to local law-enforcement or made multiple attempts to contact *****. I reached out to ***** almost 10 years ago regarding the upkeep of the sign located at the front of the subdivision as it was in dire need of painting and repair. I am still yet to receive a response after multiple emails. I now pay out of pocket every 3 years for the painting, repair, and upkeep of this sign. I sent pictures of multiple incidents to ***** over the years and most time, no response, or multiple outreach needed before receiving a response . I am happy to share all proof as needed. Let me know where to send it.So again, I find it to be dishonest to attempt to reduce my openly express complaints to a lack of parking. ****** maps will show that parking is not an issue for me. I suspect that you may be confusing me with another homeowner.If you are looking for an *** ****************** that does nothing other than collect monthly payments, post periodic meetings that homeowners no longer attend because nothing gets done, hires a part-time lawn service, upholds zero bi-laws while asking homeowners to do their job for them, than University Property is for you.If you want a *** ****************** that works in favor of your community and you can actually see a difference look elsewhere!Let me know if you want that proof of prior outreach. Happy to provide it.

  Laurel Page

  Date: 05/02/2024

  I received an email 5-1-24 from Ms. **** with pictures of the parking problem. Once again we can not tow in this neighborhood, they are public roads. The toilet you can see from the street may not of been there when we rode through which is once per month. The other picture it was behind parked cars which we would not see from our car. We do not walk on owners property, it is a drive through. As for repainting the sign, we take all directions from the board of directors. They are fine with the sign, so there is nothing that University Properties can do. If there is anything else, please contact me. Thank you.
  

  University Properties, Inc.

  Date: 05/08/2024

  Please be advised we were on property April 24th and I will be back on property again this next week to look for deed violations.