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          Find a Location

          IRONMAN World Headquarters has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileIRONMAN World Headquarters

            Online Event Registration
            Multi Location Business

            Additional business information

            Additional Info:
            BBB has received complaints stating that while consumers were receiving delays in their service, The BBB has contacted the business in September 2021 about this pattern,

            The business has responded to the BBB about this pattern and has said
            "Due to covid regulations many items needed to be rescheduled and some customers seeked refunds but according our policies no refunds would be due.".
            See all additional business information

            Contact Information

            3407 W Dr Martin Luther King Jr Blvd STE 100

            Tampa, FL 33607-6226

            Get Directions
            Visit Website
            (813) 868-5940

            Customer Reviews

            1/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            152 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 46

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            IRONMAN World Headquarters has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              3407 W Dr Martin Luther King Jr Blvd STE 100, Tampa, FL 33607-6226
              BBB File Opened:
              6/21/2012
              Years in Business:
              46
              Business Started:
              2/18/1978
              Business Incorporated:
              9/8/1989
              Type of Entity:
              Corporation
              Alternate Business Name
              • World Triathlon Corporation
              • Competitor Group Inc
              • Iron Girl
              • IRONKIDS
              • IRONMAN Store
              • Rock 'n' Roll Marathon Series
              Business Management
              • Mr. Frank Cowan Jr., Chief Legal Officer
              • Mr. Andrew Messick, President/CEO
              • Mr. Shane Facteau, COO
              • Mr. Matthieu Van Veen, Manager of Corporate Giving
              • Mr. Patrick Gramling, CFO
              • Customer Service
              Contact Information

              Principal

              • Mr. Andrew Messick, President/CEO

              Customer Contact

              • Mr. Frank Cowan Jr., Chief Legal Officer
              • Mr. Andrew Messick, President/CEO
              • Mr. Shane Facteau, COO
              • Mr. Matthieu Van Veen, Manager of Corporate Giving
              • Mr. Patrick Gramling, CFO
              • Customer Service
              Additional Contact Information

              Fax Numbers

              • (813) 868-5930
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              152 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/01/2024

              Complaint Type:
              Product Issues
              Status:
              Unanswered
              I have signed up and paid for the 2023 *********** Ironman in ********. The event was canceled. We were promised to be reimbursed. Up to the present date I have not been reimbursed. In addition, The ****** Ironman group ceases to answer my request and is ignoring me. This is unacceptable behavior. I would please request your intervention to settle the matter. Thank you.
              Read 151 More Complaints

              Customer Reviews

              9 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Rootul P

              10/31/2023

              I registered for an Ironman **** event under Ironman's Flex 90 program. The Flex 90 program is advertised as a "Fee-Free Transfer" program. The Ironman website states that to request a transfer, a customer should email the race-specific contact. The Ironman website also states: "Expect to hear back from IRONMAN within three business days." I have emailed them 4 times over the course of the last month. I've filed 3 tickets on Ironman's athlete portal. I've also reached out to the race organizers at the event that I'd like to transfer to. All of my requests have gone unanswered.I would highly recommend customers avoid using Ironman's Flex90 program as it relies on humans monitoring their email inboxes.
              Read 8 More Customer Reviews

              Local BBB

              BBB of West Florida

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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