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Find a Location

Florida Orthopaedic Institute, Inc. has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Florida Orthopaedic Institute, Inc.

      13020 N Telecom Pkwy Tampa, FL 33637-0925

    • Florida Orthopaedic Institute, Inc.

      305 E Brandon Blvd Brandon, FL 33511-5222

    • Florida Orthopaedic Institute, Inc.

      13060 N Telecom Pkwy Temple Terrace, FL 33637-0925

    • Florida Orthopaedic Institute, Inc.

      959 E Del Webb Blvd Sun City Center, FL 33573-6669

    • Florida Orthopaedic Institute, Inc.

      1586 Bloomingdale Ave Valrico, FL 33596-6101

    Business ProfileforFlorida Orthopaedic Institute, Inc.

    Medical Doctor
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers a full orthopaedic practice with MRI, CT ,bone density, digital x-ray, and therapy.

    Business Details

    This is a multi-location business.

    Find a Location

    Florida Orthopaedic Institute, Inc. has 11 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Florida Orthopaedic Institute, Inc.

        13020 N Telecom Pkwy Tampa, FL 33637-0925

      • Florida Orthopaedic Institute, Inc.

        305 E Brandon Blvd Brandon, FL 33511-5222

      • Florida Orthopaedic Institute, Inc.

        13060 N Telecom Pkwy Temple Terrace, FL 33637-0925

      • Florida Orthopaedic Institute, Inc.

        959 E Del Webb Blvd Sun City Center, FL 33573-6669

      • Florida Orthopaedic Institute, Inc.

        1586 Bloomingdale Ave Valrico, FL 33596-6101

      Location of This Business
      13020 N Telecom Pkwy, Tampa, FL 33637-0925
      BBB File Opened:
      5/17/1990
      Years in Business:
      34
      Business Started:
      8/1/1989
      Business Incorporated:
      1/17/1989
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 606701 for this business, issued by Florida Department of Business & Professional Regulation

      These agencies may include:

      Florida Department of Business & Professional Regulation

      2601 Blairstone Rd

      Tallahassee FL 32399

      (850) 487-1395

      http://www.myfloridalicense.com/dbpr/

      BBB records show a license number of 606018 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 7/31/2024.

      These agencies may include:

      Florida Department of Business & Professional Regulation

      2601 Blairstone Rd

      Tallahassee FL 32399

      (850) 487-1395

      http://www.myfloridalicense.com/dbpr/

      BBB records show a license number of PH28760 for this business, issued by Florida Department of Health. The expiration date of this license is 2/28/2025.

      These agencies may include:

      Florida Department of Health

      4052 Bald Cypress Way

      Tallahassee FL 32399

      (850) 488-0595

      https://www.doh.state.fl.us.

      BBB records show a license number of PH18291 for this business, issued by Florida Department of Health. The expiration date of this license is 2/28/2025.

      These agencies may include:

      Florida Department of Health

      4052 Bald Cypress Way

      Tallahassee FL 32399

      (850) 488-0595

      https://www.doh.state.fl.us.

      Type of Entity:
      Corporation
      Alternate Business Name
      • Musculoskeletal Institute Chartered, Inc.
      • Florida Orthopaedic Institute
      • Musculoskeletal Institute Chartered
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Business Management
      • Lorrie Kresh, Executive Assistant
      • Jennifer M. Rodriguez
      Contact Information

      Principal

      • Jennifer M. Rodriguez

      Customer Contact

      • Dr. Roy Sanders, President
      • Ms. Mary Sanner, Director of Accounti
      • Lorrie Kresh, Executive Assistant
      • Janene Culumber, CFO
      • Jennifer M. Rodriguez

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/22/2024

      Complaint Type:
      Order Issues
      Status:
      Unanswered
      Date of service pause January 11th 2024. Account number is ********, and the claim ID number is ********. I paid $392.10 for services rendered that day. I originally went there because I was experiencing pain in my knee, and I had some X-rays done and I was also given a knee brace, which I was charged for. My problem is my mother has a flexible spending account, which I am a dependent, and she used her *** credit card to pay for the services! In order for the services charged to her *** account to be approved, she had to send a receipt or an explanation of benefits detailing a full description of services rendered, fully written, not with ************ codes shown. For example, if I had an Xray of the right knee, that needs to be written out, not with just the medical ICD 10 codes they keep sending me. The *** paid the amount that was due ($392.10), however we now owe them, because they paid it although it was not approved. This was simply because are written detailed explanation/receipt of benefits was not provided. I along with my mother have spoken to several people there, and two people sent an e-mail of what I thought to have been the explanation of benefits/detailed receipt, when all was on the paperwork were the charges, billing codes, provider name, reason, ins. plan, and nothing else. In order for my mom to not owe her flexible spending account, and for the services to be fully approved, we need that info, and for some reason, the institute is refusing to send a detailed EOB or receipt with the actual name of the services rendered.

      Customer Reviews

      14 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jackie B

      1 star

      03/18/2024

      The worst group I've had the opportunity to meet. I needed my knee looked at did all the leg work was in so much pain doing it also did MRI that they said I would need because they always take a wasteful Xray. ***** that's how these company's make more money. Got the paper referral and that was not good enough, so I asked my Dr for an electronic referral They complained they did not receive or talk to my Dr in three attempts. I found myself doing all the work with no care at all for the patient on both side of the spectrum I ask her to speak to my Dr that was waiting for their call as to what they actually needed, and the girl ****** said NO she would not call because they did it already three time's! I am now looking for a new Dr. I have been treated like a piece of meat I will never recommend this group seams there too big to do the work for their patients. The factsheets/electronic factsheet went somewhere in that big company that my Dr ***** The worst twice experience ever!

      Local BBB

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