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  Below is an article about industry tips for marketing services.
  
  For the full article, please visit:
  https://www.bbb.org/article/news-releases/24492-scam-alert-small-business-marketing-services-that-dont-deliver
  
  "BBB Scam Alert: Small businesses, watch out for marketing services that don't deliver
  By Better Business Bureau. July 23, 2021."
  
  How to Spot Fake Services
  - Research companies thoroughly before hiring. Doing research before hiring them is critical. Get to know the company well before contacting them. Make sure they have a professional website and real social media accounts. Do an internet search for reviews about their services and keep an eye out for consumer complaints.
  
  - Double check the contact information. One giveaway that you are dealing with a scammer is that despite having a social media presence and a professional looking website, the company has no telephone number or physical address. If there is a phone number, call it to make sure it's in service and if a physical address is provided, look it up to see if it is really associated with the company name.
  
  - Reach out to references. If the company provides references, contact them. Make certain it is possible to actually contact the people on the list and look them up online to make sure they are real people with legitimate small businesses like yours.
  
  - Make sure you understand exactly what you are paying for. A reputable company will be able to clearly describe their services and their timeline before signing up for anything. Get to know the services, their scope, and how and when they will be delivered. If any of these elements are unclear or if details about payments are vague, look somewhere else for services.
  
  - Use safe payment methods. Never send money to a person or company via wire transfers, cryptocurrency, or pre-paid debit cards. If someone asks you for payment this way, it's probably a scam. Even if you researched a company and trust their services, always pay with your credit card. Should a problem arise later on, the charges can be disputed. Since September 2021, BBB recieved a pattern of complaints filed against Scalebold LLC concerning service issues. Specifically, consumer complaints allege that after signing up and paying for services, the business became unresponsive and did not provide the promised services.
  
  BBB is conducting an investigation due to the nature of consumer inquiry and/or complaint activity received:
  
  1). The website, www.scalebold.io, was created on February 27th, 2021.
  
  2). Their Facebook Page, https://www.facebook.com/scalebold/?ref=page_internal, lists multiple name changes since the page creation on April 11, 2018. The following business names were used:
  - Captify
  - Captify Consulting
  - Scale WRX
  - Scalebold
  
  3). On September 16, 2021, BBB called the business at 404-451-3907 to obtain their response for a new pending complaint. The individual who answered confirmed the number is associated with the business, however they stated they were not the complaint contact and stated "No" to all other questions when BBB requested to update their complaint contacts. Credit Card, Wire Transfer