Business ProfileforInsulation Plus of Tampa, LLC

On the morning of 12/28/23 I called and left voicemail to reschedule my appointment because it was raining and I didn’t want my home tracked up. Lynn returned my call and said the installer can still come out when it’s raining, she said the installer would wear shoe covers and clean up after themselves. I agreed to keep the appointment. I asked Lynn how long would the insulation process take? Lynn replied “2 to 3 hours at the most” . Installers Daniel (only installer in attic ) as Jay operated equipment on truck were completely finished with blowing insulation as well as clean up in less than an hour. I asked Daniel where’s the beginning and ending pictures of my attic that I was told I would receive? Daniel said he texted the pictures to my phone. Upon reviewing the pictures (end of insulation only provided) I noticed an area on one picture where the ruler was placed to measure amount of insulation blown was higher than the area next to the ruler was lower. Daniel looked at the picture in question walked out of my home mumbling “this too much”. Daniel sent Jay inside with his phone to collect payment on the reader app. Jay was unsuccessful at getting payment information entered into app because it was in Spanish. Jay had to get Daniel to come process payment.. Daniel then returned inside with an attitude. I asked why are you so quick to get upset with the customer? He replied “no no no”, processed the payment and walked out again without saying anything. Jay was extremely courteous and professional, Daniel gives the company a bad reputation with his disrespectful attitude and leaving his cigarette butt on my driveway.. I texted the picture in question to Lynn, she replied she reviewed all the pictures and they are all at or above R38 the picture I questioned seems to capture the attic angle. I want to make sure I receive what I paid for. The company have my home square footage. Why was I told 2-3 hours when it was much less time to complete?