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Find a Location

Staybridge Suites has 1 locations, listed below.

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    Business ProfileforStaybridge Suites

    Hotels

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3624 N Falkenburg Rd, Tampa, FL 33619-0910
    BBB File Opened:
    7/10/2006
    Alternate Business Name
    • InterContinental Hotels
    Business Management
    • Dimitrios Bessis, General Manager
    Contact Information

    Customer Contact

    • Dimitrios Bessis, General Manager
    Additional Contact Information

    Fax Numbers

    • (954) 577-9648
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Traveling soon? Be careful when booking a hotel room

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/01/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    Complaint Details Unavailable

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    holly w

    1 star

    06/24/2023

    My husband and I stayed at the Staybridge Suites in ******* ***** on ***************. Horrible. Nothing works. The TV's don't work. The thermostats don't work. Two lights were out. No extra blankets. The pillowcases don't fit the pillows and the linen stinks like it was never washed. Or was washed with no soap. The dishes and pots/pans were not washed. They were filthy and I had to wash them. The door separating the bedroom from main room would not close all the way. I asked for extra blankets and got one very thin blanket. The pull out sofa is a sorry excuse for a bed. The springs were sagging so badly it was not possible to use, unless you don't mind a very bad, aching back in the morning. And there wasn't room for it to pull out all the way. It went right up to the dresser you won't be able to open because it blocks the drawers. I mentioned that two lights were out and asked for extra bulbs, which I never got. All faucets have very little pressure. I will never stay here again. I don't know how they can call this a three star hotel. I would give it zero stars!

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