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Find a Location

Tampa Furniture Outlet has 1 locations, listed below.

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    Business ProfileforTampa Furniture Outlet

    Furniture Stores

    At-a-glance

    Customer Reviews

    2.11/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4968 E Busch Blvd, Tampa, FL 33617
    BBB File Opened:
    3/19/2019
    Years in Business:
    6
    Business Started:
    2/14/2018
    Business Incorporated:
    2/14/2018
    Type of Entity:
    Corporation
    Alternate Business Name
    • Massa Furniture Inc
    Business Management
    • Mr. Fadi Khrawish, President
    • Belal Shalabi, Vice President
    Contact Information

    Principal

    • Mr. Fadi Khrawish, President

    Customer Contact

    • Mr. Fadi Khrawish, President
    • Mr. Sammy, Manager
    • Belal Shalabi, Vice President

    Customer Complaints

    13 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/17/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I purchased furniture from Tampa Furniture outlet around 02/25/2023. The item in question is a Silver 5 drawer dresser. I have contacted the company several times via phone and email , it took them almost 3 weeks to respond and say they have to check with the warranty company, after another week or so the same delivery guy who brought the furniture comes back look at the dresser and says the store will call me when he is on the way back from getting supplies to repair the dresser, this was almost a month ago , I have since reached out to them via email with no response. I would simply like a refund this dresser has 3 drawers that have the bottoms falling out this is not something that can be repaired. After looking closer at the dresser drawer that is caved in underneath you can see where it looks like someone tried to re-seal the bottom of the drawer.
    Read More

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Donalene K

    1 star

    01/24/2024

    Do not purchase from this company. My mom and my kids purchased an ************* center along with a coffee table and two end tables to match. It was purchased as a gift on my birthday which was on November 26, 2023 from their **** location. I was told at the time of purchase that I would have it delivered in 10 to 14 days. And definitely before Christmas. As of today, January 24, **** I still do not have any of it. I have to reach out to them often to see what the status is and am constantly promised new dates, so many in fact I cant remember them all. My mom passed away December 11th and sadly never got to see the furniture she bought me for my birthday in my house and see me enjoy it, which breaks my heart. I spoke to someone last week and was promised it would be delivered by Tuesday or Wednesday the following week and assured me this after he spoke to the manager at the **** location where the purchase was made. Today is the Wednesday that it was promised by and I have not heard anything from them. They think that if they give you some free sheets or a free rug that you should accept not receiving your furniture. I have never dealt with such lying in my life with a furniture store. Take my advice, spend the extra money and go to a reputable furniture store so you will indeed receive your purchased furniture in a descent time. All my other furniture I have purchased has been through havertys and it may cost a bit more but it is worth it to receive your furniture when promised and to have them keep up wonderful communication with you. Tampa Furniture Outlet DOES NOT do that at all. Even after leaving a bad review online I have not heard from them. Take my advice dont put yourself through the trouble using this company. I dont usually do bad reviews but I dont want others to go through what I have. And again the fact that my mom never got to see me enjoy the gift she got me upsets me incredibly.

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