Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Crypto Mining

UniversalTradesOptionx

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Crypto Mining.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/08/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 3/14/24 ***** from *****, ** contacted me on IG (@tyson_bryan_1), about Bitcoin mining investing with the company where he's an Int'l crypto/bitcoin mining **** *********************** He promised a 100% guarantee of $1400 return w/ $100 initial investment/deposit & that the business was legal & upright. I purchased the Bitcoin via CashApp (3/28) & created a log-in on the *************************************** Company's site - *********************************. I sent the Bitcoin to an external wallet he provided for the company (bc1q6crz0s22p46h4xtcw7x8cw4mky000vrfxptgsj). I saw my $100 on the site deposit wallet balance & within a few hours I saw a interest wallet balance of $1400. When I tried to withdraw, they said I'd have to "top off" the initial with $400 more 1st. I sent a complaint to the "Whatsapp or Contact Us" Messaging Widget on 3/29. The admin agreed w/ ***** & stated it was non-refundable. He stated they had no record of the transaction (eluding to the thought that we wouldn't be able to trace them or find them) & that leadership would agree also instead of agreeing w/ the customer is always right mentality. Unfortunately, ***** made promises that he could not keep. I recorded everything concerning this unethical, immoral, illegal, & fraud business dealing with UniversalTradesOptionx, their mentor/**** ************** admin, ****, ************** (CTO), ********** (Marketing Head), Tend z *** (Designer), *** *** (developer), **** *** (UX expert), & ************ (SEO expert). Now we know what these scammers are doing & how they have been "getting away with it" up until now. The withdrawal I was eligible for & completed shows $1385 pending on their website to my bank account but wasn't completed. I notified CashApp, BOA, Scam Detector, BBB for an investigation & lastly will notify ************ Platforms of this illegal masquerade. Thank you for caring enough to have this method of reporting & means to submit a claim. We will stop them now.

UniversalTradesOptionx is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.