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Business Profile

Collections Agencies

Marcadis Singer PA

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 10 total complaints in the last 3 years.
  • 6 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/19/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with Marcadis Singer, PA I do not have a contract with Marcadis Singer, PA They Did not provide me with the original contract as I requested

    Business Response

    Date: 05/20/2025

    Unfortunately, we are unable to disclose any information on a public site.  

  • Initial Complaint

    Date:02/07/2025

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    An employee by the name of **** *******, I have work with on an account to be settled. I have spoke to **** and he advise me I needed to complete a form for fund to be released from the bank (***), after that conversation, completed a released form and return within 72 business hours and returned call to **** to confirm. on my calls back he said he didn't notice the forms of yet, that I should give it sometime. Second called he said the forms was received and the form now must be sent over the judge to sign off. 3 days later on a Monday I called back to confirm an update say he don't have control over when the judge sign off on documentation. **** processed to say that still waiting and once that is resolved he will call me with a resolution. I received docs in the mail, and I called in and this person **** ******* said I never spoke to him after I signed the docs. basically that I am lying, he then disconnected the call on me after me trying to speak to the supervisory about this matter. if called are recorded how does a representative that work on behalf a law firm, is ****, disrespectful, and lie about clients contact to rectify a matter. **** Says im lying I never spoke to him after forms was email over. if calls are recorded, I need every single communication ever done at this phone number, I need a manager to review calls to confirm that this is how your representative are handling clients.

    Business Response

    Date: 02/07/2025

    we are unable to disclose information to a third party without consumer permission.

  • Initial Complaint

    Date:01/29/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am filing this complaint against Marcadis Singer PA for their failure to provide proof of the legitimacy of an alleged debt and for disregarding my consumer rights. I have no contractual agreement with this company and am not liable for this alleged debt.

    Business Response

    Date: 02/03/2025

    Unfortunately industry regulations do not permit us to disclose information to a 3rd party.

  • Initial Complaint

    Date:11/25/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I'm not liable for this debt with charter communications, I do not have a contract with Marcadis Singer, They did not provide me with the original contract as i requested

    Business Response

    Date: 12/10/2024

    Unfortunately, we are unable to disclose information to a third party. 

    Customer Answer

    Date: 12/13/2024

     
    Complaint: 22595806

    I am rejecting this response because:

    Sincerely,

    ****** ******

  • Initial Complaint

    Date:10/23/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company went to our bank and stole $5,000 without any legal judgement to authorize them to take anything out of a private bank account without our knowledge first and a judges legal authorization.

    Business Response

    Date: 11/11/2024

    We are unable to respond on a public forum.

  • Initial Complaint

    Date:06/12/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ongoing harassment by Marcadis Law after debt obligation already settled. Intimidation and threats used to try to squeeze more money out of me. Illegal and unethical business practices.

    Business Response

    Date: 06/26/2024

    Thank you.

    By law, we are unable to disclose any information to a third party, including a public forum.

  • Initial Complaint

    Date:05/30/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with Marcadis Singer P.A. I do not have a contract with collection agency Marcadis Singer P.A. They did not provide me with original contract as requested.

    Business Response

    Date: 05/30/2024

    Unfortunately, Federal law prohibits us from disclosing any information to a third party or public forum.

  • Initial Complaint

    Date:01/24/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I owe Upgrade a debt. This law firm is taking care of my account. It was judge ordered for me to make payments of $75.00 a month. I haven't made a payment since 2020. After ******* was unable to reach out to them or make payments. When things went back to normal I was not able to reach out to the representative I always worked with. I am now trying to pay off all my outstanding debts including going back to this one that was court ordered. I went online but saw no balance. I called to obtain that information and left a message for *******************************. The following day I receive a call back from a gentleman that wasn't so gentle. I am not certain if he was an attorney, paralegal or emplyee but was so rude to me. Made me feel like trash because I owe a debt with them and eventually disconnected the call on me because couldn't take me answering back to him. He was extremely unprofessional, unpolished, rude and intimidating. Not a very good experience speaking to that person. I would like a phone call back, an apology and just move forward with someone that knows how to speak to individuals when we call asking questions.

    Business Response

    Date: 01/24/2024

    The consumer has asked for a call in their complaint and we are reaching out.

  • Initial Complaint

    Date:03/03/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Garnished on 03-23-2023 after garnishment on 01-31-2023. Continues to garnish my checking account even though the money was taken out 01-31-2023. I am on a payment plan to pay down my debit, but garnishment continues. Was not told that they would continue to my account even though it had already been garnished for the agreed amount. i would like a refund of the second garnishment that happened on 03-02-2023.

    Business Response

    Date: 03/03/2023

    We cannot respond to a third party unless we have permission to do so.

    Customer Answer

    Date: 03/06/2023

     
    Complaint: 19525299

    I am rejecting this response because:

    Sincerely,

    ******* ****

    Customer Answer

    Date: 03/07/2023

    I give them permission to give the 3rd party information

  • Initial Complaint

    Date:01/06/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My son, who was 17 years old was involved in a car accident in 2017. The car he was driving was my vehicle and my insurance. It was a $1,500 car that I carried only the basic liability that was required in the ****************. 5 years later they are going after my son who is now in college he has never been a criminal he lives on his own he works full time and he goes to school full time at a top university in the country. Now they suspended his license and they want him to make an offer to pay the settlement. They said if he pays the settlement and puts in an offer that they will get his license reinstated. An attorney cannot reinstate a driver's license. After reading a bunch of reviews and doing my research on this company I feel that they are being fraudulent. I am the one that they should be suing not my son. They need to drop the lawsuit against him immediately.

    Business Response

    Date: 01/09/2023

    We cannot answer this complaint without authority from the consumer.

    Business Response

    Date: 01/10/2023

    Third party disclosure; written consent from the consumer is needed.

    Customer Answer

    Date: 01/11/2023

    What do you mean? I don't understand what you are asking me for? I told you my complaint in the original report. These people are not even following statue of limitations, they are trying to tell my son that they can reinstate his driver's license when they have no authority to do so. He was a minor how can you *******************? The insurance and the car was in my name I should be the one held responsible so I don't know what they're doing to my son but they are wrong and they are not even an accredited business. 

    Business Response

    Date: 01/12/2023

    We do not communicate with third parties / non-parties.

Marcadis Singer PA is NOT a BBB Accredited Business.

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