Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Car Rentals

Green Motion Tampa International Airport

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Rentals.

Reviews

This profile includes reviews for Green Motion Tampa International Airport's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Green Motion Tampa International Airport has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 82 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromThomas M

      Date: 08/02/2025

      1 star
      This company is 20 min from the airport. Waited 40 minutes for their shuttle in 90 degree heat. Once get to their location, after going thru all the paperwork, they advise that I can't use my own car insurance for their rental car, I have to pay for their insurance...to the tune of $322 for the week. The car rental itself was only $84. The insurance is really price gouging, but they are just betting that after a long day of travel, and being shuttled out to the middle of nowhere, that you'll sign the contract and pay the ridiculous insurance, which we did. When I got home from vaca, I filed a dispute thru Visa, but they sided with the rental company because I a signed the paperwork agreeing to all of the charges. Absolutely do NOT rent a car from this company!!!
    • Review fromDeborah G.

      Date: 04/13/2025

      1 star
      CRAPPY COMPANY!
      What happens when you don't read the reviews??? You get screwed! I went from paying $177 on Expedia to getting to the location and having an extra $214 added for "their insurance", then they said it was a limit of 50 miles a day or I get charged but on expedia it says unlimited miles. I paid for a midsized SUV (ex: Nissan Rogue) and got a compact. The 1st car they where going to give me had expired tags (but looked nice) the guy went to get the updated tag but decided to give me the compact SVU (Hyundai Kona), when I asked why I couldn't keep the other car he said "the updated tag was in Miami) so I asked if there was a different SUV and he said no just the Kona. It hadn't been detailed, there's a cracked in the windshield and a warning light for turn signal is on. When you call nothing gets resolved and you can't cancel cause there will be no refund!! NEVER will I use this company again!! Lesson learned. I will go back to reading reviews 1st!
    • Review fromJohn J

      Date: 01/07/2025

      1 star
      Scammed by this fraudulent business, Green Motion Tampa International Airport, is recommended by *********. I paid $500 for my car rental through Priceline. I then arrived to pick up my car rental and this fraudulent car rental company, then insisted I pay an additional $400 for their car insurance or I couldnt receive the car rental.This is absolutely unacceptable and Priceline continues to recommend this scam car rental company and refuses to refund my car rental despite having purchased trip insurance!
    • Review fromChristopher B

      Date: 12/17/2024

      1 star
      Took over half an hour for shuttle to pick up. Charged $2,000 as a deposit which was never refunded. Had issue with car and they never returned call or answered.
    • Review fromDave P

      Date: 11/26/2024

      1 star
      This place is not a car rental agency. It's some kind of ***** front. They don't seem to actually WANT people to rent cars... their terms & conditions are absolutely insane and they want you to know how insane they are. 100% scam/front company for something shady. Do not go here.
    • Review fromAlan Z

      Date: 11/22/2024

      1 star
      ABSOLUTE WORST... BUYER DON'T BUY!!!! Bait & switch tactics claiming additional insurance coverage needed THAT YOU CANNOT FIND ON ORBITZ, EXPEDIA, etc... (only when you get to the counter off airport do you learn this). My full coverage State Farm insurance plan on my 2017 F-150 was not sufficient. Also purchased my toll pass from Walgreens ($5) and then tried to register the vehicle and could not due to unpaid tolls. Unfortunately I removed the exact same toll pass and was charged $350 to replace. What a ***** joke!!!! * this company... never again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!




    • Review fromDaniel H

      Date: 11/18/2024

      1 star
      $25 sir charge per each toll, I paid in tolls in cash and were charged by Green Motion, 3 tolls = $5, and $75 sir charge, Total $80 for going over the Skyway bridge 2 times.
    • Review fromStephane H

      Date: 10/27/2024

      1 star
      THEY ARE SCAMMERS. THEY SAY THEY ARE AT THE AIRPORT AND NOT 15 TO 20 MINUTES AWAY BY SHUTTLE. THEN WE GET THERE TO GET THE CAR. THEY WONT GIVE US THE CAR UNLESS WE PAY FOR INSURANCE THAT NO OTHER COMPANY HAS EVER EVER FORCED US TO DO. THEY ARE STEALERS. THEY SHOULD BE PERMANENTLY CLOSED.
    • Review fromPeter C

      Date: 10/07/2024

      1 star
      Talk about disrespecting the customer. Guy on the phone arguing with me and basically telling me to f off. They are shutting the place down over the hurricane and having me return car early but refusing to refund me the day I won't have the car. I said then I should be able to keep it for the entire day and return it at stated time on contract, he said then we charge you an extra day. So I have to return by 8am or get charged an extra day. My return was set for 8 pm. So I lose the day but pay for it and if course the insurance they forced me into when I got there even though I had my own insurance which covers rental cars. I would have gone elsewhere but no one had cars left do to the hurricane coming in days later. They should have to follow the contract that we agreed upon and paid. Being there I seen many people upset about how the company treats their customers. What disrespect. Never again.
    • Review fromDan G

      Date: 09/26/2024

      1 star
      This company is an absolute scam and fraud. Even though you have fully paid ahead of time, they demand additional fees and require you to use their insurance, despite yall having your own full insurance. And they want to put a $2,000 hold on your credit card. I waited over 2 hours for the shuttle bus since the office is NOT on airport property. The guy in the office was a total thug and almost got physical when I told him Im not buying their insurance. I have top of the line ************** but he wouldnt accept it. Please dont use this company. Go with a national reputable company and it will actually be less cost after this scammer adds on all the additions in an effort to scam you out of more money. They take full advantage of foreigners and I really feel bad for them. DONT USE.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.