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Business Profile

Printing Services

One Stop Photo and Print

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/07/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I stop by one stop printing 2/6 interested in this companies work to do my flyers and aprons for my new establishment .I figured being that I hired them to work on project I decided to include installing my shop sign as well I received an estimate from another installer for sign *** whom is the owner of one stop stated she will match the estimated price received from previous installer and complete the job *** came out remove the prior sign that was translucent and place a sign that was totally different preventing sign to light up and customers to find location the sign also doesnt warrant the price we was charged *** was hired to install a box sign and shop sign one located amongst other shop signs of plaza and box sign directly above establishment *** installed pvc sign removing our translucent sign and downgrade to pvc sign which prevents customers from finding location pvc roughly is $250-300 *** charged $588 and did not deliver . The shop sign has a sticker placed on it where you can see previous business under it when followed up with the company they wasnt very nice and stated they have completed there job I would like either a full return of payment or job needs to be rectified I would like bbb to assist as this company is not cooperative at all.

One Stop Photo and Print is NOT a BBB Accredited Business.

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