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Find a Location

Westgate has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Westgate

      3215 Westgate Ct Tallahassee, FL 32304

    Business ProfileforWestgate

    Transitional Housing

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3215 Westgate Ct, Tallahassee, FL 32304
    BBB File Opened:
    9/21/2020

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/23/2024

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    I hope this letter finds you well. My name is ***************************, and I am the owner of timeshare contract 91233074391-014 with Westgate Vacation Villas, LLC. After careful consideration and much reflection on her experiences with your company, I request the immediate cancellation of my timeshare contract.I purchased this timeshare with the genuine intention that my children, grandchildren, and I would benefit from it. Unfortunately, we have not made use of the timeshare, nor have we taken advantage of the free getaways that were offered at the time of the purchase. Along with the lack of usage, I have accumulated delinquent maintenance fees, rendering the timeshare inaccessible to me, anyway.Furthermore, I attempted to cancel my timeshare previously, but instead of receiving assistance from your company, I encountered a distressing situation where I was scammed, and money was taken from my bank account without any resolution. This incident has left me feeling betrayed and misled by Westgate Vacation Villas and its sales representatives.During the initial purchase, I was coerced into making the decision under misleading circumstances. I was subjected to an excessively lengthy presentation and was required to surrender my driver's license until I agreed to buy the timeshare. Additionally, I was promised freebies and perks that never materialized, leaving me feeling deceived and manipulated.I express deep regret for listening to your representatives and signing the papers without being able to consult my family or think clearly about the implications of the contract. I believe I was duped into purchasing the timeshare under false pretenses and now wish to sever all ties with Westgate Vacation Villas. It is disheartening that I have been unable to utilize the timeshare for over two years, despite consistently making monthly payments. The promises made by your sales representatives regarding the ability to sell it back have not been fulfilled, further adding to the frustration and disappointment.Considering the circumstances described above, it is only fair and just to release me from this timeshare contract with immediate effect. I no longer wish to be associated with Westgate Vacation Villas and do not want to continue paying excessive monthly payments for an unused timeshare. We kindly request your prompt attention to this matter and urge you to process the cancellation of timeshare contract 91233074391-014 without any further delays. Please provide written confirmation of the cancellation and ensure that no additional charges or obligations are imposed on my bank account.I trust that ********************** Vacation Villas, LLC, will uphold its responsibility to its valued customers and address this matter in a satisfactory manner. Failure to act upon this request may result in further escalation of the issue, and legal action might be pursued if necessary.Thank you for your anticipated understanding and cooperation in this matter. I look forward to receiving a response from you as soon as possible.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Dennis P

    1 star

    04/30/2024

    Place is a scam. Paid money that was going to be refunded regardless of outcome. After a 3 hour lecture I was accused of being stupid if I didn't sign there $50,000.00 contract. Never recieved my money back and was told to leave.

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