Business ProfileforEnvision Credit Union

I am having credit history issues on my accounts through credit bureaus based off of not paying my loan on time, this is now the third time Ive had this issue, they corrected it one-two time already. Now I have two late payments on my account through all the credit bureaus. I have called multiple times in reference to this the first time and second time, it got resolved after about six tries. Now Im having the same problem again. I have not called in reference to Fix and for the third time quite yet, but I will do call then sometime in the coming days. But this is getting completely ridiculous, I have gone through this ordeal once or twice, and I dont want to keep having to do this once every couple of months because they cannot get their act together. The last time I spoke to anyone said you were paying directly through your account, there should not be any issues. But for some reason, I keep having the same issue of late payments on my loan through envision. theyre supposed to be a good company to work with, so far this has been a complete nightmare every couple of months because they cant get their act together. So I have to file a complaint, and get a hold of envision again and fix this problem again. would not use them at this point if it was not for my employer, using them as the direct credit union.