Reviews

Review Details

• Review fromJose R

  Date: 09/22/2024

  1 star
  I would like to start off by saying how disappointed I am that I have to write this review about how my friends and I were treated at Alligator Alley Harley-Davidson where our collective group has spent over $750,000 this is not a type-o. One of the guys in our group alone has spent $120,000. This is ********************* of us rode yesterday to Alligator Alley Harley Davidson like we typically do on the weekend. Our very close friend was looking into buying a 2024 RG. While he was negotiating one of us noticed that the trade-in amount for his motorcycle did not appear in the documentation that they stated were going to give him a trade-in amount towards the new bike. We noticed that very important figure was missing from the disclosure presented with finance amounts to him so we addressed it. The manager ***** M at Alligator Alley Harley-Davidson said; Whos buying this bike him or you guys? Obviously we replied him.He them told us THE REST OF YOU GET THE **** OUT OF THE STORE! For a slight second we were shocked and taken by his comment as we assumed it was a joke, who in their right mind speaks like that to 8 customers? He even went as far as to tell us that it was the owner whom told him to speak to us like that. We are curious as to the validity of that statement and we will find out the truth at all costs, if it was in fact the owner. We are a group of friends who all care deeply about one another and we look out for one another, our friendship is stronger than blood. Were not children, most of us are in our 50s educated men all professionals with families. We are appalled by the aggressive behavior of this manager. I want Alligator Harley Davidson to know that we are not going to stop until that manager gets removed from that store. Anyone who cares about family and friends defends them and that is what we did. We defended our friend and we were insulted, belittled, disrespected, scorned, abused, and slandered.

• Review fromKrysten R

  Date: 10/22/2023

  5 stars
  Ever since I walked into this Harley-Davidson dealership 3 years ago, I will never take my business anywhere else. From the Sales Department to Service, they have always taken care of me and my motorcycles. This is the place to go to for all your H-D wants and need.

• Review fromPrince C

  Date: 07/05/2023

  1 star
  I purchased a used 2018 softail deluxe on 6/7/23, after this purchase, I had buyers remorse, and could not afford it.I talk to each and everybody that would of talk to me at that alligator Harley Davidson concerning returning his motorcycle and How much would it cost me to do so?.I was always told somebody would contact me and would work something out.************** Financeing called me concerning a piece of paper that I did not sign, I am form ***, that was not gonna sign any more papers, and I needed to get out of this deal and once again, how much was it going to cost me. I met with *** at his office as he request on 5/22/2023 to discuss how much it was going to cost me to get out of this deal for this softail 2019 deluxe.******************* informed me it was gonna cost me $7500 to walk away and I offered him $2000 but was not enough I was told by ***, I borrowed another thousand dollars from the total sum of $3000 that *** agreed to. I have a receipt for the $3000.00 They should've canceled the contract and everything on it right along with the credit card that he signed me up for defy is contacting me on a daily basis about payments, missed along with a *****, ***** and Financeing concerning payments missed.When I met *** on 52/2/2023 and pay the $3000 dollars to *** the representative of Harley Davidson. To this day, I continue getting calls from *****, ***** and Financeing and difi asking me where the month of payment is and I'm sure they're in contact with you Also at Alligator Harley ***************** with financing that has done me wrong in so many ways and is unavailable.Alligator Alley, Harley Davidson did nothing but steal my money along with the motorcycle keys tag my Complete folder of all of my paperwork that I signed. *** took possession of that also..This is not right something should be done about this people that treat people