Business ProfileforG.L. Homes of Florida Corporation

I requested the ******************** to reopen a swale grading complaint in June of ************************************** the swale rather than draining into the storm water pond behind my house. They sent a crew out to assess. The result was resodding. The sod failed to solve the problem. I filed to reopen the claim. They did so on their website. They informed me 6/23 after multiple attempts to contact that I was "at the top of their list". It is now March of 2024, and no work has been done: no surveying of the slope angle and no modification of the grading, and no replacement of the failed sod that was put in 2 years ago. The storm water continues to pool. I gave them a deadline of 5 business days on 3/14/24 and have not heard from anyone. I spoke today with *************** who they said they contracted to do the work, and was told that ** cancelled the work order in July of 2023 (less than a month after they posted that it was scheduled. They have continued to mislead me into thinking I was atop their list since June of 2023. The swale is worse now.