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Find a Location

Automotive Experts of Stuart LLC has 1 locations, listed below.

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    Business ProfileforAutomotive Experts of Stuart LLC

    Used Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    805 Colorado Ave, Stuart, FL 34994
    BBB File Opened:
    3/13/2023
    Years in Business:
    7
    Business Started:
    2/25/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Todd M Eubank, Managing Member
    • Ms. Paige Eubank, Manager
    Contact Information

    Principal

    • Mr. Todd M Eubank, Managing Member
    • Ms. Paige Eubank, Manager

    Customer Contact

    • Mr. Todd M Eubank, Managing Member
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/13/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Approximately 2 months ago I purchased a car from this dealership. Things were okay with the car for a while. On 3/6/2023 my car overheated while driving on the expressway. I called my roadside assistance, they came and made a temporary fix to allow me to get to my home. On 3/7/2023 I took it back to the original dealer. Upon inspection they told me it was the thermostat. They told me it would be ready the same day. When I didn't get a call, I called them and they told me it wouldn't be ready until the following day. Not good, but understandable. The following day they said the car was repaired and ready to go. I picked up the car to only get 20 minutes away and it again overheated. I called them, they were closing. The man who answered said he may not have purged the system after replacing the thermostat. This could and would lead to further damage. I took the car back. Instead of offering me a loaner car, since clearly the car wasn't repaired properly, I was forced to get a rental to get back and forth from work. Now they are trying to charge me additional fees to fix the damage claiming that there was new leak. A leak that wasn't noticed prior to the car overheating a second time, and after they gave the all clear for the car being repaired. Clearly the leak was never properly fixed or was caused by the 2nd overheating due to it not being purged. Regardless I have already paid to fix the car originally, and ****** for a rental. I should not be charged again and the car should be repaired at no additional cost to me because of the circumstances and lack of diligence by the dealership.
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    Customer Reviews

    0 Customer Reviews

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