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Business Profile

Travel Insurance

Squaremouth LLC

Reviews

Customer Review Ratings

4.89/5 stars

Average of 371 Customer Reviews

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Review Details

  • Review fromMitchell G

    Date: 07/29/2025

    1 star
    Deceptive company assures customers they sell "one-way travel insurance" yet every one of their policies uses different language to say your claims will be denied if you fly one-way. I spoke to two of their reps and they both lied, then defended their lies. Search for "Travel Insurance is Available for One-Way Trips" and you will see their deceptive webpage. Keep searching and you will find angry reviews by victims who were lured in by their webpage.

    Squaremouth LLC

    Date: 08/04/2025

    Thank you for sharing your feedback. We take these claims very seriously and would like to help resolve this issue. However, we're unable to locate a policy purchased under your name or email in our records. Please contact us directly so we can investigate this matter further and assist you properly at ************ or by emailing **************************************************************.
  • Review fromFrank I

    Date: 07/28/2025

    5 stars
    The process was easy, informative, used Squaremouth for previous trip, will in the future
  • Review fromFrank P

    Date: 07/25/2025

    5 stars
    ******** was great! We knew we needed someone to walk us through this minefield and we got the help we needed. We had never purchased a trip insurance policy so we knew nothing. A trip to ********** was too far out (9 months) and expensive to role the dice! ******** walked us through several coverage options as well as multiple company quotes and we got a policy that saved us over $1400 from a quote we got through another company that just gave us one option! Great service
  • Review fromBruce M

    Date: 07/23/2025

    5 stars
    I have used Squaremouth several times and am always pleased with the experience. I particularly like being able to compare different policies side by side.
  • Review fromGary W

    Date: 07/22/2025

    5 stars
    Your representative I spoke with today was very helpful and friendly!
  • Review fromMichael E

    Date: 07/16/2025

    5 stars
    First time user, excellent support staff and much cheaper for comparable coverage.
  • Review fromCindy W

    Date: 07/15/2025

    5 stars
    Excellent customer service and was very knowledgeable about the insurance coverage I needed for my trip
  • Review fromTim C

    Date: 07/15/2025

    5 stars
    I've been using Squaremouth for years to buy travel insurance. They make it easy to compare policies and pricing to get the best option for each individual trip. I use them every time.
  • Review fromNancy H

    Date: 07/09/2025

    5 stars
    Easy to get the travel insurance I wanted for myself and husband.
  • Review fromRonald K

    Date: 07/08/2025

    5 stars
    Everything was explained in detail.All of my questions were promptly answered.The entire experience was great.

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