Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Tech Support

Devine Mart

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tech Support.

Complaints

This profile includes complaints for Devine Mart's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Devine Mart has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Devine Mart

      11104 PO Box St Petersburg, FL 33733

    • Devine Mart

      PO Box 11104 Saint Petersburg, FL 33733-1104

    • Devine Mart

      3135 1st Ave N Unit 11104 Saint Petersburg, FL 33733-9246

    Customer Complaints Summary

    • 21 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/20/2022

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      September 2021, I was working on my computer and a warning sign popped up saying my computer was at risk and to not do any work on it until I called this number. Long story short, I was stupid, and finally figured out this was fraud. I have sent them 2 checks in the amount of $8300.00. Now, I am receiving THREATENING messages that if I do not send them a check for $6100.00 then they are going to withdraw $17,000.00 out of my account. They did not do ANYTHING to fix my computer, and oh my god, the names they use to represent themselves. These people prey on older, retired people which we are!! We live on Social Security. I think this is a horrible way to treat people, and all of their scare tactics, I am ************* over this, and I wish they would just stop!!!

      Business Response

      Date: 10/14/2022

      Dear BBB

       

      Thank you for your email.

       

      Complaint

      *********************** 18042015(57744668)

       

       

      Thank you for writing about the problem that The customer have been experiencing with our company. We believe we can easily resolve the matter.

       

      Firstly we would like to apologize for the inconvenience and disappointment that Customer Have experienced in dealing with our Services . We assure you that your complaint and feedback will give the opportunity to remedy any problem that *** exist and help to improve our service further. We also note your feedback on availability of information regarding our products and services as well as the service levels.

       

      In order for us to escalate your feedback and complaint to Our Company We Have cancelled all the services and customer don't have to pay anything and he she will be not be receiving any more calls from our side.

      Once again, please accept our sincere apologies.

       

      We sincerely apologize for any inconvenience *** have caused to the customer.

       

       

      Best regards,

      *********************

      Customer Service Manager

      Business Response

      Date: 10/14/2022

      Dear BBB

       

      Thank you for your email.

       

      Complaint

      *********************** 18042015(57744668)

       

       

      Thank you for writing about the problem that The customer have been experiencing with our company. We believe we can easily resolve the matter.

       

      Firstly we would like to apologize for the inconvenience and disappointment that Customer Have experienced in dealing with our Services . We assure you that your complaint and feedback will give the opportunity to remedy any problem that *** exist and help to improve our service further. We also note your feedback on availability of information regarding our products and services as well as the service levels.

       

      In order for us to escalate your feedback and complaint to Our Company We Have cancelled all the services and customer don't have to pay anything and he she will be not be receiving any more calls from our side.

      Once again, please accept our sincere apologies.

       

      We sincerely apologize for any inconvenience *** have caused to the customer.

       

       

      Best regards,

      *********************

      Customer Service Manager

      Customer Answer

      Date: 10/15/2022

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      ***********************

    Devine Mart is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.