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Find a Location

Bio-Genetics Laboratory has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Bio-Genetics Laboratory

      805 Executive Center Dr W Ste 300 St Petersburg, FL 33702-2407

    • Bio-Genetics Laboratory

      805 Executive Center Dr W STE 100 Saint Petersburg, FL 33702-2407

    Business ProfileforBio-Genetics Laboratory

    Laboratory Testing
    Multi Location Business

    Current Alerts For This Business

    Alert:

    BBB has received a pattern of complaint filed against Bio-Genetics Laboratory concerning call being received.

    Specifically, complaints are received calls from a 3rd party Affiliate. 

    In April 2024,BBB received a response from the business that they do not feel that the amount of complaints constitute a pattern. The business stated that only similarity appears to be that the complaints are confused or do not recall their initial request to be contracted. Based on the company's responses to these complaints their positions then changed to one of recognition on the part of the complainant and the individual issues was resolved. 

    At-a-glance

    Customer Reviews

    3.14/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Bio-Genetics Laboratory is a Genetic Testing Laboratory

    Products & Services

    Cancer Genetic Analysis (CGX), Cardiovascular Disease Assessment (CardioGX), Alzheimer's-Parkinson's-Dementia Analysis (PAD), Diabetes Screening, and Pharmacogenetics (PGX)

    Business Details

    This is a multi-location business.

    Find a Location

    Bio-Genetics Laboratory has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Bio-Genetics Laboratory

        805 Executive Center Dr W Ste 300 St Petersburg, FL 33702-2407

      • Bio-Genetics Laboratory

        805 Executive Center Dr W STE 100 Saint Petersburg, FL 33702-2407

      Location of This Business
      805 Executive Center Dr W Ste 300, St Petersburg, FL 33702-2407
      BBB File Opened:
      5/24/2022
      Years in Business:
      22
      Business Started:
      5/5/2002
      Business Started Locally:
      5/5/2002
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of REGISTERED for this business, issued by Medicare

      These agencies may include:

      Medicare

      7500 Security Blvd

      Windsor Mill MD 21244

      (800) 633-4227

      https://medicare.gov

      BBB records show a license number of 10D1002586 for this business, issued by Medicare

      These agencies may include:

      Medicare

      7500 Security Blvd

      Windsor Mill MD 21244

      (800) 633-4227

      https://medicare.gov

      • Clinical Laboratory Improvement Amendments (CLIA)

        College of American Pathologists (CAP)

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Hematopathology Associates, LLC
      Business Management
      • Mr. Bryon Wolf, Manager
      • Costa Giuseppe, Manager
      • John Rigakos, Manager
      Contact Information

      Principal

      • Mr. Bryon Wolf, Manager

      Customer Contact

      • Mr. Bryon Wolf, Manager

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/01/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      This laboratory billed my elderly ***************** for around 8k. I contacted ******** to report fraud. I recorded the call from their call center which they are using to trick elderly ******** recipients into fraudulent testing. They sent fraudulent ******** records on her behalf to appeal the claim. I was contacted by an investigator from ******** who was happy to take down all the information. I also contacted the *** to report this fraud. They returned my call immediately and added me into a larger complaint of fraud against this lab and their fraudulent billing.
      Read More

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Angie S

      5 stars

      04/23/2024

      I recently was diagnosed with some medical issues and based on my family history, I was curious about how the results might impact the medications prescribed by my medical team. I have always heard how my father reacts to certain medications and wanted to see if I had the same proposed results based on the genetic testing. My main purpose was to understand how my body metabolizes pharmaceuticals so that my medical team could prescribe the most effective medication to treat my current conditions as well as any future conditions that might arise.I reached out to Bio Genetics laboratory and we performed a detailed medical intake that resulted in a report and recommendation sent to my primary care physician for the doctors review and subsequent ordering of a pharmacogenetics test. Once my doctor ordered the test, a specimen collection kit was sent to my home. Shortly after receiving the kit, a lab agent called and walked me thru the process. It was super easy and had clear instructions in the kit.The results were returned in 30 days to my doctor, along with a genetic summary report to help guide my doctor as it relates to the correct medication specific to my genetic makeup.Overall, the process was easy, straightforward and I would recommend the lab to anyone who is looking to gain a better understanding of their genetic predisposition. I know the results provided clarity on some of my past (bad) experiences with medications. As suspected, I share the same lack of tolerance to the same medication that has adverse affects on my dad.

      Bio-Genetics Laboratory Response

      04/26/2024

      We are glad to hear the results of testing benefited your care and your doctors ability to make informed clinical based changes to your treatment plan. 

      Thank you for selecting Bio Genetics Laboratory for your genetic testing.

      Local BBB

      BBB of West Florida

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