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Find a Location

Harbor Point Vacation Rentals has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforHarbor Point Vacation Rentals

    Vacation Rentals
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Harbor Point Vacation Rentals has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      PO Box 112, Sopchoppy, FL 32358-0112
      BBB File Opened:
      5/28/2020
      Business Incorporated:
      1/10/2008
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Amber Patterson
      Contact Information

      Principal

      • Amber Patterson

      Customer Contact

      • Amber Patterson

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/20/2022

      Complaint Type:
      Order Issues
      Status:
      Answered
      We reserved a vacation rental house from Harbor Point Vacation Rentals in January and had paid 50% of our cost to them already. On July 18th, we were notified by email that our reservation was cancelled. They claim that they had the right to cancel, however, none of the paperwork we received in January made any mention of that action. This action represents several things. First, it is false advertising to claim monies on our behalf, hold the monies for over six months, ($2330.00) and then return to us without any interest being paid to us. The Harbor Point business has made interest on our funds. We demand they repay us those funds. To date they have not returned our deposit. Second, this is a fraudulent business practice that needs to stop and they should be held accountable to the paperwork we signed in January, not some vague reason that they did not define. The owner of the property should honor the contracts made on behalf of this negligent action by Harbor Point Vacation Rentals. None of the emails we received had the last name of the employee just Amber. We had heard, from other sources, that they were not a reputable business, yet we had tried them this past January and they were not real quick to fix the problems that we encountered at the Gulf Breeze location. This house for next January was called A Point to Remember, and was a much nicer place, supposedly, than what we had this past January. The employee, Amber, offered four other places that were substantial less suitable than the reservation we had. We feel they have taken advantage of us and should honor the contract. The malfeasance on their part needs to be corrected, as evidently this has happened before to other renters. At this time, we will probably not be able to find a suitable place for next January due to their illegal action of cancelling our reservation. They will probably relist it for a higher price as the area rentals have risen quite dramatically this year. Thanks.
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