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Find a Location

Once Upon a Season Inc. has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Once Upon a Season Inc.

      Siesta Key, FL 34242

    • Once Upon a Season Inc.

      2 N Tamiami Trl STE 708 Sarasota, FL 34236-5559

    • Once Upon a Season Inc.

      601 N Ashley Dr # Dr Tampa, FL 33602-4334

    • Once Upon a Season Inc.

      5606 Beneva Rd Sarasota, FL 34233-4102

    • Once Upon a Season Inc.

      601 North Ashley Dr. Suite 1100-3028 Tampa, FL 33602

    Business ProfileforOnce Upon a Season Inc.

    Online Retailer
    Multi Location Business

    Additional business information

    Additional Info:

    This business has received multiple complaints concerning non-delivery issues. Consumers report that they have ordered Letters from Santa Claus/Easter Bunny, are charged for the products but never receive them; nor are they refunded.
    The website certifiedlettersfromsanta.com currently states letters will begin being sent in November but it is unknown if it refers to the current year (2021).
    Certifiedlettersfromsanta.com website was created on 10/29/2018, was last updated on 2/3/2021 and expires on 10/29/2021.

    Effective September 2022, this business is operating under another name, Once Upon A Season, Inc.. and the same complaint has been received. Consumer alleges they ordered a letter from Santa and it was never delivered.

    BBB has received a Scam Tracker report concerning customer service issues with their drone products. The business is not allowing consumers to cancel their orders or return products for refund. Consumers are questioning why they are making purchases from www.skylinexdrone.com and being billed by Certified Seasonal Campaigns, LLC.

    The business website was created on 02/02/2021.

    Buysafeview.com website was created on 7/1/2021.

    Safeviewdoorbell.com website was created on 5/5/2021.

    Skylinexdrone.com website was created on 2/2/2021.

    Certifiedlettersfromsanta.com website was created on 10/29/2018, was last updated on 2/3/2021 and expires on 10/29/2021.

    officialeasterbunnypackages.com website was created on 10/20/2022.

    Consumers are reporting the business is now contacting them after Santa letters are ordered, promoting Jay Buds Wireless Ear Pods at 50% off.

    Once Upon A Season corporate filing with the State of Florida was 09/14/2022. Mail has been returned from the Siesta Key, FL address.

    All telephone numbers for the business are not in service.

    Additional Info:
    William Michelon, Owner of Certified Seasonal Campaigns, LLC, is also owner of Safe View Doorbell and Skyline X Drone.
    William Michelon is also Owner/President of the following businesses. BBB has a separate file on each business.
    Holiday Printables, Inc.
    https://www.bbb.org/us/fl/siesta-key/profile/personal-services/holiday-printables-inc-0653-90275146
    Night Time Skin Care
    https://www.bbb.org/us/fl/sarasota/profile/high-risk-free-trial-offers/night-time-skin-care-0653-90385837
    Premium Source Nutrition, Inc.
    https://www.bbb.org/us/fl/bradenton/profile/high-risk-free-trial-offers/premium-source-nutrition-inc-0653-90176884
    Triple M Labs
    https://www.bbb.org/us/fl/sarasota/profile/high-risk-free-trial-offers/triple-m-labs-0653-90217917


    See all additional business information

    At-a-glance

    Customer Reviews

    1.18/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    36 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Once Upon a Season Inc. has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Once Upon a Season Inc.

        Siesta Key, FL 34242

      • Once Upon a Season Inc.

        2 N Tamiami Trl STE 708 Sarasota, FL 34236-5559

      • Once Upon a Season Inc.

        601 N Ashley Dr # Dr Tampa, FL 33602-4334

      • Once Upon a Season Inc.

        5606 Beneva Rd Sarasota, FL 34233-4102

      • Once Upon a Season Inc.

        601 North Ashley Dr. Suite 1100-3028 Tampa, FL 33602

      Location of This Business
      Siesta Key, FL 34242
      BBB File Opened:
      11/25/2019
      Years in Business:
      5
      Business Started:
      10/24/2018
      Business Incorporated:
      10/24/2018
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Official Easter Bunny Letters
      • Personalized Easter Bunny Letters
      • Certified Seasonal Campaigns LLC
      • Official Santa Site
      • Safe View Doorbell
      • Skyline X Drone
      • Santa Letters Today
      • Certified Letters From Santa
      • Jay Buds
      Related Businesses
      Contact Information

      Principal

      • Mr. William Michelon, Member
      • Ms. Jutta Michelon, Director

      Customer Contact

      • Mr. William Michelon, Member
      • Ms. Jutta Michelon, Director
      Additional Contact Information

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      36 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/17/2023

      Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      I order 2 ultimate packages for my granddaughters, I was assured theyd be delivered on time. Items never received but my account was fully charged before I could refresh the page. *** tried numerous times to contact via emails, no response. *** made numerous calls to which Ive gotten recordings, a gentleman who literally fought with me because he wouldnt take my confirmation &/or order number, he continuously badgered me for all my personal information AND financial information. He refused to give me anything in regards to my order & would yell at me maam I have a protocol to follow so shut your mouth & let me do my job!. Im devastated by this entire process. I want a refund (total amount charged: $119.98) and to file a complaint so no one else has to go through this.

      Customer Reviews

      11 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lisa G

      1 star

      02/01/2022

      I ordered 5 Santa letters from this company and never received one. I called them and they said they would send after Christmas letters and no one got those either. I'm out $55.96. If I could give negative stars I would. **** *******

      Local BBB

      BBB of West Florida

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