Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Telephone Parts

Craig Communications

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Telephone Parts.

Visit Website(800) 306-3377
See Hours
Operating Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM

About

Important information

  • Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.

About This Business

This company buys and sells new and refurbished major brand telephone systems, telephones, and components.

Products and Services

We buy and sell new and refurbished business telephone systems all over the nation. Mexico and Canada as well.

Business Details

BBB File Opened:
10/30/2013
Business Started:
8/23/1999
Business Started Locally:
10/1/2013
Type of Entity:
Sole Proprietorship

Additional Contact Information

Principal Contacts
Mr. Richard F. "Rick" Craig, Owner
Customer Contacts
Mr. Richard F. "Rick" Craig, Owner
Fax numbers
Primary Fax: (877) 310-2758
Additional Websites
Website 1

Additional Information

Refund and Exchange Policy
Craig Communications accepts most returns of refurbished and new phones and phone system components but excluding New Mitel phone equipment which is available by special order only and is NON Returnable/Refundable.

All equipment or components returned have a restocking fee of 20%. All cancelled orders from the time the order is processed has the same 20% restocking fee as well. All phones & components must be sent back to us within fifteen (15) calendar days from the day it was ordered. We will not accept ANY returns after (15)- calendar days. All products purchased from Craig Communications must be returned the same exact way they were received with all accessories, documentation and original packaging. You will not be refunded on merchandise we receive that is incomplete (missing accessories, paper work, packaging) or defective. All new NEC phone components and phones have a restocking fee of 35%.

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.