Reviews

Review Details

• Review fromBrian M

  Date: 06/25/2025

  5 stars
  Reached out about some solar panels for my pool. The old ones had been in for 15 years and were end-of-life. **** responded with an incredible breakdown of offerings, along with data, to help me decide on a new panel manufacturer for the replacement. Everything was exactly as he specified, shipped when he said it would, and worked as expected. He even took a look at my old installation and recommended some upgrades for safety and operation which I implemented. Thank you!
  

  Solar Direct, Inc.

  Date: 06/26/2025

  Thanks **** for taking time to give us a review - AWESOME!!!  Glad we could help out.

• Review fromWilliam B

  Date: 06/04/2025

  1 star
  We bought a 40 panel system 8 years ago. Whenever we need service, you can never get a return phone call from Office manager Sarah C*******. They finally came out 4 months ago only to find that the ladder they had with them could not reach the roof and said they would return. Never came back.Our system has only been producing at 50 % capability since, costing us an additional $200 per month. HELP !
  
  
  
  
  

• Review fromOmar R

  Date: 11/17/2024

  1 star
  Customer service does not work. It's almost impossible to get anyone at the phone or get an email answer. I bought a solar system after two years they started to fail. From 7 panels bought 5 have fails. It's impossible to get any answer from them. More than a year and no pool heating. Stay away.
  
  
  
  
  

• Review fromJason L

  Date: 11/01/2024

  1 star
  I ordered panels in the spring, with a 6-8 week timeline, it's been over 5 months, and they won't return my call, but took my money

• Review fromGeorgia T

  Date: 10/12/2024

  1 star
  Liars and thieves they sell you a "solar kit" for 22000$ and all it does is feed the grid not your house...power goes out your screwed :-(

• Review fromAmarilys S

  Date: 09/05/2024

  2 stars
  En cuanto a la venta y la instalacion no tenemos ninguna queja , nuestra queja es el servicio al cliente , el invertidor se ha danado 4 veces en 4 anos que tenemos el sistema y en lo que lo vienen a cambiar pasan meses y ahora pago el sistema y tambien el bill de la electricidad . Nadie contesta llamadas los emails son mensajes automaticos . si pudiera elegir nuevamente no pondria paneles solares en mi casa con esta compania .

• Review fromBigus D

  Date: 07/23/2024

  2 stars
  Like another reviewer here noted: this company is quick to sell you the system and take your payment, then drag their heels on the installation. Mine took almost 5 months, and it wasnt a complex system. Worse, they damaged the roof, causing it to leak into the ceilings. I had to pay for a roofer to get it fixed. The solar panel system itself worked fine once installed, but Id advise you to look elsewhere for a more responsible company.

• Review fromMarilyn E

  Date: 05/31/2024

  5 stars
  Solar direct did a great job of installing our solar panels. The whole process was smooth and took 2 months from start to finish. It was all done remotely other than the actual installation. After a few emails a zoom meeting was set up, then the contract was signed on line. Very easy with no scheduling . The actual installation was done in one day then 3 weeks later FPL switched out the meter. All emailed questions were answered promptly. So far all is good]

• Review frompaul R

  Date: 12/12/2023

  5 stars
  I purchased my Solar system from Solardirect in 2018. **** spend considerable time with me in working towards getting an estimate and helping me understand things needed to get best value (such as reducing demand by things like heatpump water heater which paid for itself quickly AND saved me significant sizing on my system). I live in ********* ** around 4 ***** from ******** where Solar Direct is and I was worried about continued service after install. **** assured me they would stand behind things and despite other competitive estimates from local installers I felt Solardirect was the one I wanted to go with. Today, 5 years later, I am glad I made that decision. I unfortunately had 3 failures on the Solaredge inverter we used. It was covered by warranty and despite the miles Solaredge acquired equipment during supply chain issue periods and quickly and expertly installed it to get me back producing. My warranty included labor for 5 years and earlier in 2023 my inverter failed again for a 2nd time so I'm on my 3rd now. I was worried how much labor would be to come this far or if Solardirect would just supply hardware and not want to do the install. However, I was treated with urgency and the cost charged was extremely reasonable despite the vast distance. I can say definitively Solar Direct is a great company who stands behind what they sell and provide great service years after the sale. Many others I considered I think would have walked away to sell more systems once their labor warranty was up. **** and Solardirect stand with me and continue to provide great service years after the sale. I highly recommend them for your solar needs!I also recommend going solar. FPL and ** changed net metering rules and I went from **** a month for my power to 30 due to $25 minimum now, but I am going with EV soon and will save even more so I would do it all over again. DO IT before they change laws to not 'grandfather' you in on current net meter rules!!

• Review fromAnnielis A

  Date: 09/11/2023

  5 stars
  We were so skeptical about Solar because we've heard some negative stuff about it. But Mr. Sebastian C, showed us what Solar could do for our home and we were impressed. Numbers made sense, we saved more than 50% of our electric bill and now we have a fix payment that will not keep increasing! We are super happy, and we recommend this amazing company that walked us through our entire solar process until our system was turned on.
  

  Solar Direct, Inc.

  Date: 09/11/2023

  Awesome!!!  So glad you had a great experience and are saving on your power bills!