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Find a Location

Air Medical Group, Inc has 1 locations, listed below.

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    Business ProfileforAir Medical Group, Inc

    Medical Consultants
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 26 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/25/2011

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company provides air medical escort services to the elderly, sick, and injured patients both domestically and internationally.

    Business Details

    Location of This Business
    6650 Professional Pkwy W STE 101, Sarasota, FL 34240-8535
    BBB File Opened:
    12/30/2010
    Years in Business:
    17
    Business Started:
    5/31/2006
    Business Incorporated:
    10/27/2010
    Accredited Since:
    8/25/2011
    Type of Entity:
    Corporation
    Alternate Business Name
    • Air Escort Medical Flight, Inc.
    Contact Information

    Principal

    • Mr. Joseph K. Gonzales, CEO

    Customer Contact

    • Mr. Joseph K. Gonzales, CEO
    Additional Contact Information

    Fax Numbers

    • (800) 890-9851
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/21/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    I need my money back in full amount, because Air Medical Group failed to fulfill their end of the agreement. I hired Air Medical Group with the expectation of pre-flight assessment to medically escort my injured brother out of **********, ********* to the US. Air Medical Group failed to complete a health assessment on my brothers condition prior to taking on this case. The director of Air Medical Group led me to belief that I could trust him and his team to bring my bother back to save his limb. Air Medical Group didnt complete their end of the deal. The assigned medical personnel, the individual that was sent to do the job was fired on the spot, in the middle of a critical time without regard for my brothers life. The company's negligence put my brothers life in danger and cost my brothers his arm. He had to be amputated on his right hand, his dominant hand, to save his life. I need my money back in full amount, because Air Medical Group failed to fulfill their end of the agreement.
    Read More

    Customer Reviews

    26 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Betty W

    5 stars

    11/15/2023

    Meet doubting ******************* 11/13/2023 *********************** and his posse of angels pulled off the impossible. My sister diagnosed with dementia needed to be relocated under court order from ** to ****. But a vacancy had to be had, facilities toured and investigated, Court notified, sister accepted, discharge put in motion, lastly transportation and escort. Enter Air Med. Owner Mr *********************** was nothing but calm, cool and collected. He listened, worked out short notice 3 routes and gave a quote with "We can do this". November is high travel anyway you look at it. But he said, " No problem." I kept waiting for ****** to walk in and my efforts would just be for naught.Two days (mind you my stomach is in knots) ***** (Air Med Escort aka paramedic/firefighter) walks (rather phones) into our lives. He's ******'s escort. He'd fly to NY the next day, proceed immediately to her care facility to meet her, discuss discharge and travel medications should she need. After a few hours sleep armed with her paperwork and documents the two head to JFK for their 6 a.m. flight. ***** texts updates along the way. ******************* was monitoring flights from the ground.Like clockwork this procedure went. Ten hours later ***** and ****** arrive in ****. I am overjoyed to have my baby sis where I can keep an eye on her, love her, and know she's safe. I can't thank both of them enough. I will be forever grateful.*****, 3 hours later he was headed home. Another job well done.If I could sing it would be to *********************** and his crew ************************* "Simply the best. Better than all the rest. Better than anyone. You're simply the best."So...merci, *****, *******, gracias, ******, thank you.

    Local BBB

    BBB of West Florida

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