Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Better Business Bureau®
For Businesses
Share
Business Profile

Handyman

Mr. Handyman Serving Sarasota and Bradenton

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Handyman.

Reviews

Customer Review Ratings

1.5

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Dan and Lois H

    Date: 06/24/2024

    We called the company May 14th and as of today, June 24 we have not had the project worked on, 6 weeks and 3 days. They answer their company phone, but the response time is lengthy. May 21 a handyman came to our home, checked our home and took photos of the different projects requested. June 5 we received their approval of the proposal. We reviewed the proposal as we had notified the company we would need a few days to review their proposal with the individual project costs. We deleted a few projects and revised one project on the order because we purchased a project item, a drawer, ourselves from Home Depot and it needs to be altered shorter in length. This way the company doesn’t need to build a costly drawer, as they stayed in the proposal and will save us money too. June 12 the revised proposal from us was sent to Mr. Handyman. We deleted a few projects, as we did the projects ourselves because it took so long for Handyman to start the job since first call of May 14. As of today, June 24, the project revision, with some deletions had still not been approved. I called and asked questions on when will project be approved and begin. Chad repeated 3X how Matt, owner, needed to continually discuss each project again with a handyman, Andy, to figure it out. I then tried to interrupted Chad with no avail. Chad then gave a loud and firm response repeating for a 4th time the same discussion scenario. I waited and then said to Chad that we wanted to know if they intend to do the project or not since it’s been 6 weeks and 3 days since our request and no start date had been stated yet. I also stated that only one project had changes to discuss. 9 minutes later Chad texted and said at this point they will pass on the project. Now we are waiting on our $75.00 deposit. They replied by text today they will send us notice when Matt has completed the Visa charge.

    Mr. Handyman Serving Sarasota and Bradenton

    Date: 07/01/2024

    The estimate amount of $75.00 was refunded to the customer on 6/24/24.

  • Caroline C

    Date: 06/12/2024

    Service quality from this company is variable depending on the handyman/woman. Okay for non-specialized repairs/installations but expensive. Customer service okay but expect to get the runaround when dealing with managerial.




    Mr. Handyman Serving Sarasota and Bradenton

    Date: 06/24/2024

    We sent a refund for labor charges that were agreed upon. The original check did not make it to the homeowner through ***** We sent another refund check with a tracking number and it was received by the homeowner. There was a delay in sending the second check, but it has been received and resolved.

Mr. Handyman Serving Sarasota and Bradenton is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.