Business ProfileforManasota Flooring, Inc.

The COREtec flooring I purchased on 6/22/21 and was installed a month later is bowing, buckling and coming apart at the seams. I want back to the store on 6/16/23 and talked to Bill the salesman there that day and explained what was happening and the first thing he said was did they put a moisture barrier down and I said no, he checked my order #***** and said you're correct no moisture barrier was installed. He told me the whole floor would need to be torn up and he would have someone come out and look at it. No one ever called or came out so, on 6/24/23 I want back to the store and talked to ***** that day and was told he could not do anything, so he gave me the name and direct phone number of the store manager **** ************ so on 6-26-23 I placed two phone calls to **** explaining my situation and have yet to hear from him. I checked the COREtec website, and they recommended a moisture barrier over a concrete floor, I also talked to an independent flooring installer from ***** working in my condo complex and he told me he always used a moisture barrier when installing COREtec flooring. I have done nothing wrong and it's obvious Manasota flooring is hoping I will just go away. It's their fault because they didn't install the flooring properly, I spent $7000.00 dollars on this flooring and it's a total mess.