Business ProfileforSeashore Marble & Granite, LLC

Seashore Marble & Granite installed quartz in the kitchen of a condominium owned by my husband and I. The installer caused a fire at the garbage disposal switch with his cutting machine on August 9, 2022. I reported this to ****** at "Seashore" on the same day with pictures of the outlet and electrical panel which was tripped by the fire. She said to let her know if we experience any problems related to the fire at that outlet. Our tenant moved in at the end of October and discovered the dishwasher was not working properly the first time he ran it. The dishwasher is on the same line as the disposal switch that caught fire. An appliance technician charged $89 to tell me it would cost $365+tax to repair one of the parts, and could not guarantee it would definitely work after that repair. It was recommended that replacement would probably be best, which cost $695.49 through ******* I sent an email to ****** on November 16th to report the dishwasher, which shares the same breaker as the disposal, was not working. Her supervisor, ******, left a voicemail on November 22, 2022 to call him. I tried to return his call a few times and left messages with no return calls. The dishwasher was installed on November 29, 2022. I sent more emails to ******, who told me ****** was busy. ****** finally reached out December 14th and thinks I should have made the tenant wait over a month for him to send his electrician to check the dishwasher, which was only offered as a solution on December 14, 2022. ****** will not take any financial responsibility for the damage from the fire in the disposal line caused by his installer. ****** had plenty of time to make arrangements for his electrician to look at it prior to the new dishwasher being installed, if this is what he was going to offer, however, he did not offer this in a reasonable amount of time. I sincerely hope Seashore Granite reconsiders its position on this matter and offers financial compensation for the damage they have caused.