Business ProfileforFlorida Cool Today

I used a promotional coupon I received at ********** to have my 3 A/C units PM'd at **************************************************** *********** tech informed me that the 3rd floor A/C duct work had a gaping hole in the duct He recommended that another tech from Florida Cool Today evaluate and give me cost to repair He came suggested the duct be replaced and next day a different service tech came to replace IMPORTANT:After i paid and he left, I noticed the 3rd floor was not cooling as well as before After 3-4 other people suggested the same thing, I requested Florida Cool Today come again After 4 separate trips with in a week and one half period, the problem was not resolved and conversation with the last tech said his manager suggested replacing the remaining duct work, Of course this made no since because the system worked perfect before the duct was replaced.Less than a hour after the Florida Cool Today tech left, I had another A/C company come and check the system. With in 4 minutes the tech ( ********) notified me the duct had a gaping hole as well as plenums had been placed reducing air flow. (I have pictures ) and their findings.This looks to be intentional to have me spend more on duct work Very Bad and I plan to file suit

We apologized for the dissatisfaction you have encountered. Our ***************** team is investigating this case and will contact you shortly with a resolution. Thank you for taking the time to bring these concerns to our attention.