Customer ReviewsforThe Hoth
7 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Maya D
5 stars03/18/2024
Amazing SEO! The team and Melissa were incredible and always updated as needed. Never left me in the dark. Well made and well explained seo strategy per month. Monthly updates with video explanation. Amazing software website that you can use to keep track of the progress live. All in all the Hoth was an amazing experience to work with!
Review from Cheryl B
5 stars02/21/2024
The HOTH is the best SEO company I have ever worked with! Not only do they actually get results unlike most other companies I have tried but they are so helpful and kind. I have never had a problem getting in touch with them and the account managers are truly experts at their craft and go beyond seo by letting me know some recommendations on changes I can make to my website to make things perform even better. If you aren't using the HOTH for you seo, then your making a big mistake!Review from Tony L
5 stars02/20/2024
Outstanding company! From sales to onboarding communication has been strong! They explained in detail what we needed to do. I was really impressed with the backend of HOTH. It's very easy to track orders, progress, and updates! Looking forward to a successful business relationship!Review from Kyle B
5 stars02/20/2024
The Hoth is the best partner in our clients' SEO success. In addition to consistently ascending SEO KPIs, the account managers act as true partners in success, offering proactive guidance for their deliverables and what our clients' can do to improve conversions. I'll never not use Hoth for SEO.Review from corina b
5 stars02/19/2024
Great marketing tool- been using the Hoth for 8-9 years. We have used several of their services, SEO, Blogs, Infographics and press releases.Review from Thomas O
5 stars03/27/2023
I use The Hoth regularly and am very pleased with their professionalism, quick turn-around and quality work. I plan to continue using them for the foreseeable future. They offer every kind of program and service that I need as a digital marketer.Review from Jim B
1 star01/12/2023
Mislead by Hoth-X promises. Zero results. I had high hopes originally to acquire organic customers to my website cheap fast resumes, and within the first 30 days (before any promised results, I was told, could be expected in terms of customers--so I should just patiently wait and blindly follow “Max” and his pep talks) But I got no results. During my 6 months as a Hoth-X customer, I received a number of what I can only describe as “used-car-salesman”-type pump talks from various HOTH people on the phone and by email, telling me I should just trust them to pay their exorbitant fees, and I would end up with more customers. I feel completely and absolutely deceived by this whole scam Hoth company. I spent approximately $6000 CAD yet received just 4 (four) clicks on the 2 new so-called "service pages" Max and his people created during the entire roughly 5 months dealing with this company. That’s right! Just 4 clicks, and none of them became paying customers, either. My own analytic software back this up. I am also not comfortable with the “fake media reviews” which Hoth inserted into Facebook and elsewhere, written by their freelance writers with poor English in Malaysia, India and elsewhere--apparently to trick Google’s algorithyms into believing they are real customers? So much of what The Hoth did in terms of SEO left my feeling “dirty”, like the whole SEO game they were selling is to try to misrepresent my website to Google in order to trick Google’s engine to bring me to the top. I am an honest person, and an honest businessperson to. After 5 months of ZERO results with Hoth-X, I finally took a hard look at the numbers and my own analytics software, and looking in the mirror I realized I had been “scammed”. I lost over $6000 Canadian Dollars and hundreds of hours of my life. I will never get either back. Please read my words of caution, and don’t be fooled by the whole marketing of The Hoth. Jim (cheap fast resumes)The Hoth Response
01/12/2023
Hi ***,
I hope you're doing well today!
Thank you for taking the time to leave your honest feedback. I'm sorry to hear that you were unhappy with your experience. We take the client experience very seriously and are always sure to take client feedback into account when modifying our products and services.
To begin, we are sure to set expectations from the beginning that SEO is a long-term process. It takes time and consistency to see results. At a minimum, it takes three months to see results as it takes ******** search engine crawlers around three months to start indexing links. More visible campaign increases are usually seen around the 6-9 month ***** however even this is greatly dependent on other external factors. Your campaign manager ***, and account manager ****, were sure to not only set results expectations at the beginning of your campaign but throughout the duration as well.
You first started with us in May 2022, with your campaign ending in November 2022. Before starting with us, you had minimal SEO work done to your site, having worked only with paid ads which have a very different ROI than SEO. So essentially, we were working from the ground up, with a lot of our focus being on creating content for your site to help match the search intent for your target keywords.
During the duration of your campaign, we saw many performance increases. We saw a steady positive increase in both your organic traffic and organic keywords, especially toward the end of your campaign. Specifically, we saw many positive increases in the positions of your main target keywords with a few examples being "affordable resume writing services" moving from position 29 to 7, "cheap resume writing services" moving from position 14 to 6, "cheap resume writers" moving from position 17 to 5, etc.
Moreover, *** went above and beyond to consistently communicate with you via email, loom videos, and over the phone to ensure the progression of your campaign was as transparent and straightforward as possible. We were additionally, very flexible with billing throughout the duration of the campaign, always going the extra mile to meet you halfway and provide the best service we could with the budget allocation and timeline provided.
In regards to the "fake media reviews" on ********* we did not pay for or insert these. These are left by crypto-scammers trying to drive people to their scams, and these do not benefit us in any way. I personally have been trying to get rid of these for months now and block and report every single review, but ******** will not take them down.
All in all, we appreciate your feedback and hope this provided some clarification.
Feel free to reach out to us directly via *********************************** if there's anything else we can do to help.
Best,
Customer Review Rating
Average of 7 Customer Reviews
Contact Information
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.