Reviews

This profile includes reviews for Clear Tech Pools's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Clear Tech Pools

  8045 46th Ave N Saint Petersburg, FL 33709-4107

• 

  Clear Tech Pools

  501 Causeway Blvd Dunedin, FL 34698-1843

• 

  Clear Tech Pools

  7120 Central Ave Saint Petersburg, FL 33707-1238

Review Details

• Review fromCLEARTECH DECEIVED CUSTOMER

  Date: 06/20/2025

  1 star
  They did not clean our pool properly for almost half a year, trash talked me to my neighbors, jumped over the fence instead of unlocking it, they didnt brush the sides of the pool. This is possibly the most rude customer ********************** from the manager **** that I have ever heard in my life, she doesnt even let you talk and tells you you are incorrect as if shes the one swimming in the Mustard Algae her pool company permitted to grow. I wish I could give zero stars, but it is not possible. Beware they have a 1.9 **** rating and dropping, stay clear of this service, as they ripped me off and will not do good work for you.

  Clear Tech Pools

  Date: 06/24/2025

  The pool
  was properly cleaned every visit with baskets emptied, walls brushed, vacuumed,
  chemicals balanced and filter cleaned as needed.  Our tech are not
  permitted to jump over a fence and have not done so.  We have the
  combination lock code and that is how the techs access the pool
  area.   Clear Tech decided it was in our best interest to remove your
  pool from our weekly service route and advised your management company of the
  same due to the fact that you continually call in to complain about pool service
  and demand that commercial grade equipment and chemicals are used on a
  residential swimming pool. 
  
  Thank you,
  
  
  
  Jane M*****
  
  Property
  Management
  
  8045 46th Avenue North
  
  St.
  Petersburg, FL 33709
  
  ************
  ext. ***

  CLEARTECH DECEIVED CUSTOMER

  Date: 06/24/2025

  Yeah yeah Cleartech's manager is always convinced she's correct and has a smart mouth to customers- yes even though she doesnt know what she's even talking about. (And she doesnt listen.) There is security footage of everything including one man jumping on the gate while the other man unlocks it, they stopped bringing a proper vacuum, never shocking the water & leaving yellow agae on the stairs & walls, plus more. What Cleartech decided to do in reality is not do what they are paid to do, because they are a very unprofessional company- and I am the one who told Cleartech not come here since they keep either not showing up/ or not doing anything properly when they do show up with their unprofessional employees & disgusting customer service. Yes when you are a paid company you should have commercial grade equipment & clearing shock treatments. This pool company really should be shut down by the state of Florida. I've heard from the property management company & other pool companies that many others are also having the exact same problems with Cleartech.

• Review fromRocco R

  Date: 06/03/2025

  1 star
  I called to cancel my account yesterday and this is the response I received. Following is an actual email from them threatening to send my account to collections. Keep in mind my account was paid in full and I just owed the outstanding balance that was not even technically due yet. Never received an invoice to pay, but they still threatened collections. I have never had something sent to collections in my life. Make your own choice but I would not use them again."We have stopped the service as you requested. I can not close out the account completely until the balance is paid. Its already in a past due status. Please call the office to avoid the account from going to collections.Thank you,Accounts Receivable"

  Clear Tech Pools

  Date: 06/12/2025

  We did receive a call for cancellation of service for ************************  At that point of cancellation, there was an account balance of $202 that was owed.  The following is a break down of where the charges came from and what was paid.  Feb 2025 - Owed $120.00 - Paid $100.00 Balance $20.  March 2025 - Owed $140 - Paid $100 - Balance $40.00.  April 2025 - Owed $160 - Paid $120 - Balance $40.  May 2025 - Owed $175 - Paid $0 - Balance $175.  June - Owed $202 - Paid $0 - Balance $202.

  
  

  The February Service was not paid in full.  The monthly service at that point was $120 per month.  Only $100 was paid.  In March, the monthly service charge was $120 per month and only $100 was paid.  The account had a past due balance of $40 at that point.  In April, $120 was owed for the service.  $120 was paid in April leaving a balance of $40.  In May, the price of service was raised with communication to the customer to $135 per month.  May has not been paid bringing the balance to $175.  In June, there was (1) prorated visit before the cancellation at a cost of $27.  The total account balance was brought to $202.  Unfortunately, when balances remain unpaid we will seek alternative methods of payment, not limited to sending to collections.  If you would like to discuss further, please feel free to give our office a call so we can clarify.

• Review fromW. S.

  Date: 05/29/2025

  1 star
  They are the worst pool service company I have ever had. They will up charge you for equipment you do not need. After the hurricane they said my pool needed a drain and clean, there no water intrusion occurred just trying to rip me off. It was dirty and from lack of service. Also each week you may have a different person servicing the pool. Several times the pool was serviced and left in service mode and ran for weeks while I was out of town. Several times the pump valves were adjusted and when the pool was off the water drained out of the spa. It was a horrible experience. DO NOT USE THIS COMPANY. A one is too generous.

  Clear Tech Pools

  Date: 06/12/2025

  Hello.  We serviced 4 different properties for ******* while he was a Clear Tech customer.  Each property had extensive debris to them after Hurricane Helene last year.  Each of the properties were close to the water, needed clean up afterwards.  *************** we were contracted to do a Drain and Clean, in which we did at a discounted rate.  This was completed on 10/21/24.  ************** we did not do a drain and clean.  The service was stopped.  We resumed service on 11/8/24.  The pool was green on arrival.  We cleaned this up at no additional charge.  ********************* needed a clean up after Hurricane Milton.  We reported a clean up was needed.  We cleaned this one up at no additional charge.  ************************** needed a clean up after Hurricane Milton.  This pool was also cleaned up at no additional charge.  We understand you believe we "ripped" you off, and we surely do not want you to feel this way.  If there was any issues with the service by our technicians, we would gladly send the back to make any corrections to any of your properties.  Please feel free to reach out to our office if you would like, and we can address any additional concerns you have.

  W. S.

  Date: 06/13/2025

  My issues with their service extended far before and after the hurricane. I gave them every opportunity to remain a customer. It became a nightmare. Don't make the same mistake they are NOT reliable and they create more problems for the pool owner than needed. On the above "We cleaned this up at no additional charge. *** ******* ********* needed a clean up after Hurricane Milton." it took multiple calls and threats for them do you there job. The hurricane didn't effect the pool they failed to service the pool for weeks and said it needed a drain and clean when it only needed service. This is not true "*** ****** ********* needed a clean up after Hurricane Milton. This pool was also cleaned up at no additional charge." I contacted will another company to do a drain and clean because the quotes from Cleartech were excessive.

• Review fromK. K.

  Date: 12/10/2024

  1 star
  Absolute horrible service, Would not recommend to my worst enemy. Have filed multiple complaints with our Property Management, with no resolution. I have weeks worth of video that I am about to take to the media. If you are looking for a reputable pool cleaning service, save yourself the trouble and look elsewhere.
  
  
  
  
  

  Clear Tech Pools

  Date: 12/24/2024

  Tenant has repeatedly called into the office to complain about issues such as technicians not being friendly enough or dancing while cleaning pool or just playing around and everyone lacks customer service.  We require our techs to take multiple photos of the process of cleaning the pool each visit (address on home, whole pool before cleaning, whole pool after cleaning, photos showing it being vacuumed, brushed, skimmed, baskets empty, chemical test kit).  Tenant has stated she has video showing full cleaning not being done but has failed to provide any footage to us after multiple requests. We have been forced to reach out to her management company because of the harassment by her to our technicians and office staff. Additionally, we have changed her technician multiple times to appease her, however, she is continually harassing every technician that comes to her house and has gone as far as running after the tech when he was in his truck and banging on his window. We are contracted to provide weekly pool cleaning at her rental home and we have done so every week along with providing weekly photos/updates to her management company for their review as well.
  
  
  
  Thank you,
  
  
  
  Mary Jo L

  Clear Tech Pools

  Date: 12/24/2024

  Tenant has repeatedly called into the office to complain about issues such as technicians not being friendly enough or dancing while cleaning pool or just playing around and everyone lacks customer service.  We require our techs to take multiple photos of the process of cleaning the pool each visit (address on home, whole pool before cleaning, whole pool after cleaning, photos showing it being vacuumed, brushed, skimmed, baskets empty, chemical test kit).  Tenant has stated she has video showing full cleaning not being done but has failed to provide any footage to us after multiple requests. We have been forced to reach out to her management company because of the harassment by her to our technicians and office staff. Additionally, we have changed her technician multiple times to appease her, however, she is continually harassing every technician that comes to her house and has gone as far as running after the tech when he was in his truck and banging on his window. We are contracted to provide weekly pool cleaning at her rental home and we have done so every week along with providing weekly photos/updates to her management company for their review as well.
  
  
  
  Thank you,

  K. K.

  Date: 12/26/2024

  I have videos of your techs not fulfilling their obligations to your customers. Please reach out to me if you care to see them. We have resolved the issue with the property company as we are no longer using this company. Hopefully others will be able to get the same results for the lack of service that they are getting with Clear Tech.

• Review fromWanda H

  Date: 10/31/2024

  1 star
  I called Clear Tech for a Pool drain and wash quote with a new pump and installation. ****** quoted me $1275 to drain and clean and refill with all chemicals needed. My pool was effected by Hurricane ******. It has a lot of salt water and sewage My pump no longer worked. She quoted me $2095 for a Pentair Superflo 1.5 HP and installation. I requested to have the pump raised a foot. She said we can do that by adding Cynder Blocks and a standard hallow concrete stand. At the end of our 53 minute phone call. She said the total cost would be $3296.00. I figured that was the total cost for everything. But she charged me $3296 just for the pump and installation. Mind you, this is a $1400 pump. I have been totally ripped off and still have not had my pool drained. After reading all these reviews I feel the need to go with another company. Also, I would call almost everyday for two weeks, waiting on anyone to call me back to let me know when the drain will happen. Every phone call Made, with the exception of the last one, she or no one ever called me back. Then one day ,I get a Text that my Discover card was charged $3296.00. I have enough loss with my home flooding. Out of pocket cost for all this $100,000! damage at my house. I want to be credited back. There is no way I would want to pay $2000 for a pool pump installation.

• Review fromRobert D

  Date: 04/28/2024

  5 stars
  ***** from repair. Our pool is running great after his visit. He was a very professional in his work, explaining clearly what was causing our issue and going above and beyond our expectations.

• Review fromBrian L

  Date: 03/19/2024

  1 star
  continued worst service experience. Installed all new pump and major overhaul 1.5 years ago. Horrible service then and unfortunately continues. Pump stopped working, Clear Tech claimed it's not covered by warranty (sb 3 years) wanted $2000 to repair or $3400 to replace. Called manufacturer, contractor never registered it for warranty, got it covered and another company to repair. NEVER USE CLEAR TECH! THEY ARE AWFUL!

  Clear Tech Pools

  Date: 03/25/2024

  Per our conversation with ************************ this was a simple misunderstanding.  The pump was under warranty and was repaired one day after his phone call.  The customer was very understanding and appreciated our quick response.  

• Review fromSlavica B

  Date: 12/21/2023

  1 star
  Never in my life have I had to deal with kids is a pool cleaner, they keep sending this kid named Chris. Chris keeps leaving my filter cap loose and I keep losing water about 6 to 10 in, this has happened twice already. They stay on their phone the whole time, they take their pictures for the company, and you literally have to beg them to clean the pool filter for you. These people do not train their tecs... Do Not Hire

  Clear Tech Pools

  Date: 01/03/2024

  During 12/20 cleaning the technician cleaned the filter element and left the pressure relief open by accident, a job was booked for the technician to return as soon as we were made aware of the issue and a technician returned to correct this, while on site the technician was confronted by the tenants teenage son who began screaming and shouting at him so the technician left after addressing the issue with the pressure relief. The pool is blue and clear without any issues (picture attached from last cleaning), this tenant has been known to ask for her filter to be cleaned weekly, I have reached out to the PM and explained that the element does not need to be cleaned weekly as this can cause wear and tear on the element itself as well as the filter o ring and that technicians base their filter cleanings based off of pressure gauge readings, this pool is also screened in with little debris. I have also notified them that technicians are on their phones due to working from a dispatch board and are required to take live photos of their cleanings.   We have changed the technician to help address this issue.
  
  
  
  Thank you,
  
  
  
  CLEAR-TECH POOLS, INC.
  
  
  
  
  
  
  
  Mary J***********
  
  Customer Service Manager

• Review fromDesirae F

  Date: 11/30/2023

  1 star
  ONCE again Clear Tech Dropped the ball. Im not sure who we spoke but they were very unprofessional and rude. Honestly she should take a customer ********************** course or get a new job. However they were currently in charge of the sub contracting people for a pool resurface, I cant even say companies because the people who showed up had nothing that showed they worked for anyone. They showed up unannounced. I feel like if youre showing up at someones home at least have the common courtesy, to call the tenants. This was just the beginning of the issues. They showed up and used our water and Electric.. they needed to use the outlets by the pool and then had the audacity to run three other extension cords into our home. My question is what would they have done if I didnt work from home? Continuing on I had to be rushed to the hospital, my husband told them not to enter our home to retrieve the extension cords because our dogs were out. My husband was checking our cameras from my hospital room and saw them removing their extension cords. That is breaking and entering. At the hospital my husband called clear tech pool so he could get a number or even a company name of those at our house. They refused to give it to us probably because the people who showed up werent an actual company. Clear tech pool called the guy and he said the didnt enter the home that they shimmed the cords out lol Ive attached photos I took of the cords being plugged in before we left anyone with common sense knows you cant shimmy out a heavy duty extension cord. Once we arrived home from the hospital it was dark and we were unable to see the work done. This morning another contractor came out and said the sandblasters did a horrible job they only completed 60% of the work. On top of that they left cigarettes and black and milds tips in our yard. I recommend clear tech for pool cleanings and thats it. Find another company for a pool resurface and save yourself the headache.

  Clear Tech Pools

  Date: 12/04/2023

  ****, ****** and ******* from our team kept in constant communication between you and your property management company. We received approval from your property management company to proceed with the pool resurface and confirmed with you on the dates we had available for our water blaster team.
  
  
  
  The process was delayed a couple of times due to you refusing our crew to start the work because you hadnt received confirmation from your management company as to who was going to pay for the water. **** spoke with you multiple times on November 17th and you informed her that we could move forward because the management company said they would pay for the water and the water blaster still had November 27th available.
  
  
  
  The guys needed 3 outlets and there was only one outside and you are the one that plugged the cords in for them. No one from our team ever entered the house and as you can see in the photos they were able to tug the cords to get them unplugged and back out of the window without entering the home. Your property management is very aware of this situation and has coordinated with us to get the job done. If you have any further questions or concerns, please reach out to them directly.

  
  

  Sincerely,

  
  

  CLEAR TECH, INC.

  
  

   

  
  

   

  
  

  ********************************

  
  

  Manager

• Review fromBettina C

  Date: 10/27/2023

  1 star
  They are the worst vendor I have dealt with in my life. They are so shady, and it is from the office lady, manager and to their technicians.They dont clean the pool. I have multiple times had a nasty green pool because of them. I have watched the technicians on more than one occasion just drive up to the house, snap a picture with their phone that they were at the house, and then hang a note of service at the door. Then just continuously charge for service. Even after multiple calls talking with office people and managers, they just dont care. They will keep giving you BS and keep doing nothing. Do yourself a favor and stay far away from this pool service company!!!!

  Clear Tech Pools

  Date: 10/30/2023

  I will politely disagree with this assessment.  We were locked out on a regular basis with this particular customer.  The tenant did not want their service on the weekend which is understandable, but sometimes that was the only option.  The tenant locked had gate locked even on Thursdays and Fridays on a regular basis and went as far as to say they were calling the police if we attempted to service their pool.  This property is owned by a property management company who dictates the service.  The only time the pool was green was on 6/17 and that was after having been locked out since May 13th.  We have instructed the property management company we will no longer be servicing this location.  I stand by the fact that we continually tried to service the pool and when we were able to access did our job correctly.  I find the comment of our company being "Shady" slanderous and unsubstantiated.  We have plenty documentation, including GPS reports, pictures etc. to back up our work.

  
  

   

  
  

  Sincerely,

  
  

  CLEAR TECH, INC.

  
  

   

  
  

   

  
  

  ********************************

  
  

  Manager